Usersnap
A customer feedback software for SaaS to embrace visual communication.
Desarrollado por - Usersnap
Instalaciones - Más de 50 instalaciones
Requisitos
Plan de HubSpot Funciona con todos los planes de HubSpot Más información Permisos de cuenta de HubSpot - Ver los permisos de cuenta requeridos
Suscripción: Usersnap - Suscripciones: Free, Starter, Growth, Professional o Premium
Vista general
1/6
Usersnap is more than a platform to collect and manage feedback: it enables product teams to adopt the customer-led growth strategy.
First, Usersnap makes capturing and communicating issues extremely easy for non-technical users. The website/in-app widget snaps a screenshot, then users can directly draw or comment on the problem, and voila! Support teams can understand and resolve tickets much faster with the visual context. Save time for both your users and team, keep them both happy.
When your customers enjoy sharing feedback with you, you will have a constant stream of customer evidence that the product team can use to make smarter decisions. Collect feature requests, upvotes, and interviewees to build new products with confidence.
Empower customers to share their voice and feel included in the evolution of your product. Grow faster and avoid failures with the clarity of customer feedback.
Get started with Usersnap for free today!
Características
Floating feedback button & menu
Give your website or app a dedicated feedback button to receive issues and suggestions. Use the menu to navigate customers to the right support and feedback option. Link your chat, documentation or other mediums for a streamlined process.
Screen capture tools on the feedback form
Allow users to to draw and pin comments directly on their screens with the onsite/in-app widget. Record a video with screen sharing and audio to show flows easier. Technical context such as browser info, URL and console javascript errors are automatically attached. Advanced screen rendering options for protected sites available.
Wide variety of feedback forms
Engage users with different feedback templates or customize the design yourself. Boosts response rates by targeting the right audience at the right time and place. Gather quality insights for you to make customer-led growth decisions everyday.
Upvote feature request board
Measure the collective voice of customers with community upvotes on Usersnap Board. Share the progress of tickets and new feature development. Close the loop and celebrate their contribution. Usersnap is all about #MakeFeedbackMatter!
Funcionalidad de la aplicación
Datos compartidos
Usersnap Feedback Item |
Valoraciones
Sé el primero en escribir una opinión como cliente
Free
0 US$
No time limit. Access to all features (premium plan).
Free
0 US$
No time limit. Access to all features (premium plan).
* El precio que aparece aquí es solo para fines de visualización. Los precios no incluyen impuestos, incentivos, descuentos u otras variables. Debes comunicarte con nuestro partner para obtener la información de precios más actualizada y correcta. HubSpot no se hace responsable de los precios que proporcionan nuestros partners. Precios actualizados por última vez: 22/07/2024
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