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Textline

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App

Textline

Application certifiée par HubSpot

Secure HubSpot SMS & MMS texting for sales, support, and marketing

Créé par
Textline, Inc.
Installation
100+ installations
Évaluation

4,8

(6)

S'identifier pour installerNécessite un abonnement à Textline

Exigences

Abonnement HubSpot
Autorisations de compte HubSpot
Afficher les autorisations de compte requises
Type d'accès
Shared
Abonnement à Textline
Abonnements : Standard ou Pro

Vue d'ensemble

Textline’s business texting platform helps companies communicate with contacts in a way that’s fast, convenient, efficient, and accessible from anywhere. With 98 percent open rates and 45 percent response rates, SMS can enhance communication and improve team performance.

When you connect Textline to HubSpot, you equip your marketing, sales, or support teams with text history for better conversations and top-rated SMS tools to boost productivity. Our seamless integration lets you sync contact data, log text conversations in the CRM, and send text messages using a HubSpot workflow.

Why Textline?

Take a look at some of the things that make Textline, well, Textline.

  • Simple to set up. Our HubSpot-Textline integration can be set up in just a few clicks. There’s no need for advanced technological expertise.
  • Text from anywhere. You can send and receive business texts from anywhere with our web application and mobile app. Access Textline from a desktop, laptop, tablet, or mobile device.
  • Unrivaled customer support. Our customer support team is friendly and responsive. They’re always ready to troubleshoot issues and answer your questions.
  • Top-notch security. Textline is the most secure business texting platform on the market with advanced features like encryption, admin controls, data redaction, whitelisted IPs, and more.
  • Compliance guidance. Textline takes compliance seriously. We’re fully HIPPA, SOC-2, and TCPA compliant. Plus we help our customers with SMS compliance and registering their phone numbers.
  • Growing feature list. Textline has the core SMS features your business needs to scale and improve communication. The current list includes bulk SMS, two-way texting, true group messaging, and HIPAA-compliant texting. But, we’re always looking for new features to add and ways to improve.
  • Multi-channel messaging. Sync your Facebook Messenger and Instagram Business accounts to Textline for omnichannel messaging controlled in one location.
  • API and Webhooks. While we natively integrate with many top software applications, customers can access our API and webhooks to customize their workflow and connections.

Fonctionnalités

Text directly in HubSpot

Textline helps businesses have one-on-one conversations with customers. With the Textline widget, you can text with customers directly from HubSpot without switching tabs. Plus as key data syncs between HubSpot and Textline, you can personalize your messages with ease.

Send SMS from HubSpot workflows

Automate text messages to send to your contacts using a HubSpot workflow. This helps your business reach contacts at the optimal time in their HubSpot journey.

View text conversation history

Always ensure you’re up-to-date on the latest text correspondence with each HubSpot contact. Text message history is logged as a contact note so your team can work smarter with enhanced visibility.

Performance tracking

Textline equips teams with metrics to track performance and identify necessary improvements. You can view metrics like time to respond, time to resolve, unsubscribe rate, reply rate, and more.

Hybrid Webchat

Give website visitors an easy way to reach you. Textline’s webchat feature allows contacts to initiate a conversation on your website and seamlessly switch it to SMS. Cut down on abandoned webchats and missed opportunities to connect.

Fonctionnalité de l'application

Données partagées
Source de données
Direction de synchronisation
Dans HubSpot
Dans HubSpot

Assigned Agent

Propriétaires

Propriétaires

Contacts

Contacts

Contacts

Conversation

Pipelines de transaction

Pipelines de transaction

Conversations

Contacts

Contacts

Conversations

Transactions

Transactions

Conversations

Tickets

Tickets

Conversations

Notes

Notes

Messages

Contacts

Contacts

Messages

Workflows

Workflows

Messages

Notes

Notes

Widget

Extensions CRM

Extensions CRM

Plus d'informations sur les données partagées

Customers can choose what data Textline integrates with via the Sync Option settings within Textline.

Avis

Classement moyen

4,8

Basé sur 6 évaluations


Total des vérifications

6

Nombre de vérifications depuis le début


5
83 % effectué
83 %
4
17 % effectué
17 %
3
0 % effectué
0 %
2
0 % effectué
0 %
1
0 % effectué
0 %

Classement moyen

4,8

Basé sur 6 évaluations

Total des vérifications

6

Nombre de vérifications depuis le début

5
83 % effectué
83 %
4
17 % effectué
17 %
3
0 % effectué
0 %
2
0 % effectué
0 %
1
0 % effectué
0 %

Filtrer les avis :

Trier :


5/5
    19 déc. 2024

Perfect for our needs

Textline has been a fantastic product for our team's collaborative texting needs, and the integration with HubSpot is simple, but effective

Qu'aimez-vous ?

Sensible collaborative inboxes. Simple to use.

Que n'aimez-vous pas ?

Not really a "con" for us, but Textline isn't the cheapest service... you get what you pay for :)

  • Bond, R.


Réponse de Wilkerson, J., Textline, Inc.2 janv. 2025
Thank you for your feedback! We’re delighted to hear that Textline helps your team collaborate and that you find the integration effective and easy to use.

5/5
    19 déc. 2024

Seamless integration

Textline integration has been seamless and very easy to access and manage.

  • O'Bannon, K.


Réponse de Wilkerson, J., Textline, Inc.2 janv. 2025
We’re so happy to hear that you are finding the integration seamless and easy to use. Thanks for your feedback!

Cette application nécessite l'un des abonnements Textline suivants.

Standard

89,97 $US

/mois

Must-have SMS tools for your growing business

  • Includes 3 agents

  • Core messaging tools: Two-way, bulk, automated, scheduled texts

  • Unlimited contacts

  • Call forwarding

  • Shared inbox

  • Integrations: HubSpot, Slack, Zapier, Zendesk, and more

  • NPS + CSAT surveys

  • API access and webhooks

  • Chrome extension

  • Multi-channel messaging: Facebook, Instagram, and more

  • Claim, transfer, and resolve conversations

  • Admin and agent roles

  • Custom contact fields

  • Sensitive data redaction

  • HIPAA-compatibility optional

  • Dedicated customer success manager

  • Up to 10 agents

Messaging costs, taxes, and industry fees not included

Standard

89,97 $US

/mois

Must-have SMS tools for your growing business

  • Includes 3 agents

  • Core messaging tools: Two-way, bulk, automated, scheduled texts

  • Unlimited contacts

  • Call forwarding

  • Shared inbox

  • Integrations: HubSpot, Slack, Zapier, Zendesk, and more

  • NPS + CSAT surveys

  • API access and webhooks

  • Chrome extension

  • Multi-channel messaging: Facebook, Instagram, and more

  • Claim, transfer, and resolve conversations

  • Admin and agent roles

  • Custom contact fields

  • Sensitive data redaction

  • HIPAA-compatibility optional

  • Dedicated customer success manager

  • Up to 10 agents

Messaging costs, taxes, and industry fees not included

* Les prix mentionnés ici sont uniquement présentés à titre indicatif. Tous les prix n'incluent pas les taxes, les offres spéciales, les réductions ni les autres facteurs pouvant affecter les tarifs. Vous devez contacter le partenaire pour obtenir les tarifs les plus récents. HubSpot n'assume aucune responsabilité pour les informations de tarification fournies par ses partenaires. Dernière mise à jour des prix : 09/08/2025

Informations supplémentaires

Créé par
Textline, Inc.
Installation
100+ installations
Catégories
Langues dans lesquelles cette application est disponible
Anglais

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