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Textline

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App

Textline

HubSpot-certificeret app

Secure HubSpot SMS & MMS texting for sales, support, and marketing

Udviklet af
Textline, Inc.
Installeringer
100+ installationer
Rangering

4,8(6)

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Krav

HubSpot-abonnement
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Textline abonnement
Standard eller Pro planer

Oversigt

Textline’s business texting platform helps companies communicate with contacts in a way that’s fast, convenient, efficient, and accessible from anywhere. With 98 percent open rates and 45 percent response rates, SMS can enhance communication and improve team performance.

When you connect Textline to HubSpot, you equip your marketing, sales, or support teams with text history for better conversations and top-rated SMS tools to boost productivity. Our seamless integration lets you sync contact data, log text conversations in the CRM, and send text messages using a HubSpot workflow.

Why Textline?

Take a look at some of the things that make Textline, well, Textline.

  • Simple to set up. Our HubSpot-Textline integration can be set up in just a few clicks. There’s no need for advanced technological expertise.
  • Text from anywhere. You can send and receive business texts from anywhere with our web application and mobile app. Access Textline from a desktop, laptop, tablet, or mobile device.
  • Unrivaled customer support. Our customer support team is friendly and responsive. They’re always ready to troubleshoot issues and answer your questions.
  • Top-notch security. Textline is the most secure business texting platform on the market with advanced features like encryption, admin controls, data redaction, whitelisted IPs, and more.
  • Compliance guidance. Textline takes compliance seriously. We’re fully HIPPA, SOC-2, and TCPA compliant. Plus we help our customers with SMS compliance and registering their phone numbers.
  • Growing feature list. Textline has the core SMS features your business needs to scale and improve communication. The current list includes bulk SMS, two-way texting, true group messaging, and HIPAA-compliant texting. But, we’re always looking for new features to add and ways to improve.
  • Multi-channel messaging. Sync your Facebook Messenger and Instagram Business accounts to Textline for omnichannel messaging controlled in one location.
  • API and Webhooks. While we natively integrate with many top software applications, customers can access our API and webhooks to customize their workflow and connections.

Funktioner

Text directly in HubSpot

Textline helps businesses have one-on-one conversations with customers. With the Textline widget, you can text with customers directly from HubSpot without switching tabs. Plus as key data syncs between HubSpot and Textline, you can personalize your messages with ease.

Send SMS from HubSpot workflows

Automate text messages to send to your contacts using a HubSpot workflow. This helps your business reach contacts at the optimal time in their HubSpot journey.

View text conversation history

Always ensure you’re up-to-date on the latest text correspondence with each HubSpot contact. Text message history is logged as a contact note so your team can work smarter with enhanced visibility.

Performance tracking

Textline equips teams with metrics to track performance and identify necessary improvements. You can view metrics like time to respond, time to resolve, unsubscribe rate, reply rate, and more.

Hybrid Webchat

Give website visitors an easy way to reach you. Textline’s webchat feature allows contacts to initiate a conversation on your website and seamlessly switch it to SMS. Cut down on abandoned webchats and missed opportunities to connect.

Appfunktionalitet

Delte data
Datakilde
Synkroniser retning
I HubSpot
I HubSpot

Assigned Agent

Ejere

Ejere

Contacts

Kontakter

Kontakter

Conversation

Dealpipelines

Dealpipelines

Conversations

Kontakter

Kontakter

Conversations

Handler

Handler

Conversations

Tickets

Tickets

Conversations

Noter

Noter

Messages

Kontakter

Kontakter

Messages

Arbejdsprocesser

Arbejdsprocesser

Messages

Noter

Noter

Widget

CRM-udvidelser

CRM-udvidelser

Flere oplysninger om delte data

Customers can choose what data Textline integrates with via the Sync Option settings within Textline.

Anmeldelser

Gennemsnitlig vurdering

4,8

Baseret på 6 vurderinger


Anmeldelser i alt

6

Samlet antal anmeldelser


5
83 % fuldendt
83 %
4
17 % fuldendt
17 %
3
0 % fuldendt
0 %
2
0 % fuldendt
0 %
1
0 % fuldendt
0 %

Gennemsnitlig vurdering

4,8

Baseret på 6 vurderinger

Anmeldelser i alt

6

Samlet antal anmeldelser

5
83 % fuldendt
83 %
4
17 % fuldendt
17 %
3
0 % fuldendt
0 %
2
0 % fuldendt
0 %
1
0 % fuldendt
0 %

Filtrer anmeldelser:

Sortér:


5/5
    19. dec 2024

Perfect for our needs

Textline has been a fantastic product for our team's collaborative texting needs, and the integration with HubSpot is simple, but effective

Hvad synes du om?

Sensible collaborative inboxes. Simple to use.

Hvad synes du ikke om?

Not really a "con" for us, but Textline isn't the cheapest service... you get what you pay for :)

  • Bond, R.


Svar fra Wilkerson, J., Textline, Inc.2. jan 2025
Thank you for your feedback! We’re delighted to hear that Textline helps your team collaborate and that you find the integration effective and easy to use.

5/5
    19. dec 2024

Seamless integration

Textline integration has been seamless and very easy to access and manage.

  • O'Bannon, K.


Svar fra Wilkerson, J., Textline, Inc.2. jan 2025
We’re so happy to hear that you are finding the integration seamless and easy to use. Thanks for your feedback!

Denne app kræver en af følgende Textline-abonnementer.

Standard

89,97 US$

/måned

Must-have SMS tools for your growing business

  • Includes 3 agents

  • Core messaging tools: Two-way, bulk, automated, scheduled texts

  • Unlimited contacts

  • Call forwarding

  • Shared inbox

  • Integrations: HubSpot, Slack, Zapier, Zendesk, and more

  • NPS + CSAT surveys

  • API access and webhooks

  • Chrome extension

  • Multi-channel messaging: Facebook, Instagram, and more

  • Claim, transfer, and resolve conversations

  • Admin and agent roles

  • Custom contact fields

  • Sensitive data redaction

  • HIPAA-compatibility optional

  • Dedicated customer success manager

  • Up to 10 agents

Messaging costs, taxes, and industry fees not included

Standard

89,97 US$

/måned

Must-have SMS tools for your growing business

  • Includes 3 agents

  • Core messaging tools: Two-way, bulk, automated, scheduled texts

  • Unlimited contacts

  • Call forwarding

  • Shared inbox

  • Integrations: HubSpot, Slack, Zapier, Zendesk, and more

  • NPS + CSAT surveys

  • API access and webhooks

  • Chrome extension

  • Multi-channel messaging: Facebook, Instagram, and more

  • Claim, transfer, and resolve conversations

  • Admin and agent roles

  • Custom contact fields

  • Sensitive data redaction

  • HIPAA-compatibility optional

  • Dedicated customer success manager

  • Up to 10 agents

Messaging costs, taxes, and industry fees not included

* Priserne her er kun til visningsformål. Alle priser er ekskl. afgifter, incitamenter, rabatter eller andre prisvariabler. Du bør kontakte partneren for at få de mest ajourførte og korrekte prisoplysninger. HubSpot påtager sig intet ansvar for disse prisoplysninger, som leveres af vores partnere. Priser sidst opdateret: 13.08.2024

Flere oplysninger

Udviklet af
Textline, Inc.
Installeringer
100+ installationer
Kategorier
Sprog som denne app er tilgængelig på
Engelsk

Nyheder

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