Softphone Designed Specifically for Business

VoIPcloud's softphone has been designed specifically for businesses so that communication with customers is not only comfortable, but also efficient. In addition to the standard features for telephony you can configure caller IDs, manage queues, have multiple phonebooks, see the status of your colleagues, and view contact information from HubSpot.

HubSpot Contact Information During an Active Call

View contact information from HubSpot during an active call. You can see the contact's name, email, company, last activity date, and lead status. You no longer need to open HubSpot, search for a contact by name or phone number to find out what company he or she is from or what his or her status — everything is available directly from the softphone.

Log the Call and Leave Notes to HubSpot

You can leave notes about the call, for example, summarise the conversation and log it on to HubSpot. This call will be saved in the 'Activity' and 'Calls' section of the contact page in HubSpot along with the message you wrote in the softphone.

View Open Deals

If a contact has open deals in HubSpot, they will be displayed in the softphone with information on how much the deal is for. In addition, directly from the softphone it is possible to go to a particular transaction via a direct link to HubSpot.

View Open Tickets

If a contact has open tickets in HubSpot, they are displayed in the softphone with information on the status of the ticket. In addition, it is also possible to go directly from the softphone to a particular ticket via a direct link to HubSpot.