VoIPcloud
Connect your business phone system to HubSpot and boost productivity
Built by - VoIPcloud Wholesale
Installs - 90+ installs
Requirements
HubSpot Plan Works with all HubSpot plans Learn more HubSpot Account permissions - View the required account permissions
VoIPcloud Subscription - PAYG Starter, Unlimited Australia, or Unlimited Australia Plus plans
Overview
1/5 - Softphone Designed Specifically for Business
VoIPcloud softphone is designed for Australian, UK, US, New Zealand and Irish businesses: it can be used in a browser or as a standalone application in Windows, macOS or Linux.
In addition to normal receiving and making calls, you also have access to business functions such as:
- Caller ID selection for outgoing calls.
- The ability to see the name or just the number the call came to (if you have multiple phone numbers for incoming calls).
- Queue management with the ability to leave any queue if needed.
- Separate phone book lists.
- Call transfers (both blind and attended), making parallel calls and 3-way conferences.
- And that's just what the app itself gives you. You can also access over free 30 additional features to customise the flow of calls.
By connecting our app to HubSpot, you can do even more things in the app:
- Create new HubSpot contacts during active calls, in phonebooks or call history.
- View HubSpot contact's information during an active call, in phonebooks or call history: name, email, company, contact owner, lead status, and the last date of activity.
- See active deals of a contact with links to them in HubSpot, and a hint about the amount of these deals.
- See active tickets of a contact with links to them in HubSpot, and a hint on the status of these tickets.
- Log calls to HubSpot and leave notes on them: both during an active call and in the call history.
Features
Softphone Designed Specifically for Business
VoIPcloud's softphone has been designed specifically for businesses so that communication with customers is not only comfortable, but also efficient. In addition to the standard features for telephony you can configure caller IDs, manage queues, have multiple phonebooks, see the status of your colleagues, and view contact information from HubSpot.
HubSpot Contact Information During an Active Call
View contact information from HubSpot during an active call. You can see the contact's name, email, company, last activity date, and lead status. You no longer need to open HubSpot, search for a contact by name or phone number to find out what company he or she is from or what his or her status — everything is available directly from the softphone.
Log the Call and Leave Notes to HubSpot
You can leave notes about the call, for example, summarise the conversation and log it on to HubSpot. This call will be saved in the 'Activity' and 'Calls' section of the contact page in HubSpot along with the message you wrote in the softphone.
View Open Deals
If a contact has open deals in HubSpot, they will be displayed in the softphone with information on how much the deal is for. In addition, directly from the softphone it is possible to go to a particular transaction via a direct link to HubSpot.
View Open Tickets
If a contact has open tickets in HubSpot, they are displayed in the softphone with information on the status of the ticket. In addition, it is also possible to go directly from the softphone to a particular ticket via a direct link to HubSpot.
App Functionality
Shared Data
Call logging | ||
Caller/contact company | ||
Caller/contact info | ||
Making notes | ||
Open deals | ||
Open tickets |
Reviews
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PAYG Starter
AUD 8,95
/monthFor small teams that are just getting started
Low rates for outgoing calls
Free access to more than 30 PBX call-flow features
Free browser softphone along with Windows, macOS and Linux apps
PAYG Starter
AUD 8,95
/monthFor small teams that are just getting started
Low rates for outgoing calls
Free access to more than 30 PBX call-flow features
Free browser softphone along with Windows, macOS and Linux apps
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 03.12.2025
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