AI Support by Caffeinated CX
AI to Superpower Support Teams
Built by - Caffeinated CX
Installs - <10 installs
Requirements
HubSpot Plan HubSpot Account permissions - View the required account permissions
AI Support by Caffeinated CX Subscription - Annual (Save 30%) plan
Overview
1/2 - AI Actions to autodraft responses.
AI Support by Caffeinated CX is a powerful tool designed to:
- Allow for drafting a response from scratch with a complete understanding of the thread and ticket, ensuring that each response is tailored to the customer's needs
- Streamline and automate support processes for customer service representatives, saving them valuable time and effort
- Utilize cutting-edge AI technology to craft stunning, accurate, and professional responses to queries
- Offer an intuitive, user-friendly interface that makes it easy to navigate the app
- Transform a few words into a polished, professional reply, making it easy to respond to a wide range of customer inquiries
- Set custom business rules, providing a personalized experience for your company
With the Caffeinated CX, you can manage support and reduce agent response times, improving your customer service and increasing customer satisfaction. Try it out a 14 day free trial today and see how it can take your customer service to the next level.
Features
AI AutoDraft
AI Autodraft leverages the ticket information and incorporates your business settings, rules, and knowledge center (which are managed through the Portal Admin application) to generate the most accurate and appropriate responses for each ticket.
AI Ticket Analysis
Ticket Analysis is an application specifically designed to assist your support team in obtaining a quick overview of the current ticket and analyzing its sentiments. With this tool, your team can efficiently assess the key details and sentiment of the ticket, allowing for more informed and effective responses.
App Functionality
Shared Data
Ticket response |
Reviews
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Pricing
Annual (Save 30%)
$0.15
/ticketOne price for your whole team, includes all features
Supports all Channels
Help Desk Native Integration
AI Chat
Content Tone Training
99% Accuracy, Improves Overtime
Custom CRM Integrations
Knowledge center integration
Historical Tickets Data
Brand Voice
One-Click "Reply & Close Ticket"
Custom Automatic Answering Rules
Thank you Automation
AI Macro Suggest
Annual (Save 30%)
$0.15
/ticketOne price for your whole team, includes all features
Supports all Channels
Help Desk Native Integration
AI Chat
Content Tone Training
99% Accuracy, Improves Overtime
Custom CRM Integrations
Knowledge center integration
Historical Tickets Data
Brand Voice
One-Click "Reply & Close Ticket"
Custom Automatic Answering Rules
Thank you Automation
AI Macro Suggest
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 08/11/2025
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