
Collect
Onboard new customers with personalized client portals for HubSpot
Requirements
HubSpot Plan Works with all HubSpot plans Learn more HubSpot Account permissions - View the required account permissions
Collect Subscription - Pro or Business plans
Overview
1/5
Onboarding is often a critical moment in the customer’s journey.
Collect helps you onboard your customers quickly by providing an on-brand client portal to collect data and documents.
With the Collect integration, you can:
- Create a client portal directly from your Deals, Tickets, Companies, or Contacts.
- Personalize the content of your onboarding portal using data from your HubSpot account.
- Track advancement from HubSpot
- Validate the uploaded documents and data without leaving HubSpot
By using Collect you will be able to delight your customers with a great experience, reduce your onboarding time and increase your team efficiency so they can focus on other value-added tasks.
Features

Create a client portal from Deals, Ticket, Companies, and Contacts
Build a branded client portal without leaving your CRM. You can send a request directly from the main HubSpot objects with a single click of a button. Select the campaign you want to use, your primary contact, and… it’s sent!

Pull CRM data and properties to customize your client portal
You can sync up your HubSpot data with Collect to customize your onboarding portal dynamically: - Choose what “elements” will be displayed on the portal with conditional logic. - Autofill the content of your client portal and emails with CRM data. - Pre-populate customer data from CRM records in your form fields.

Track advancement and validate documents directly within HubSpot
See updates instantly in the HubSpot timeline, so you always know what’s happening on your portal and the next step. Once documents are uploaded, or forms are filled, you can validate them directly from your HubSpot account.

Fully automate your processes with HubSpot workflows
You can set up a workflow in HubSpot to create a client portal automatically when a deal has just entered specific criteria. We will prepare the portal in the background and optionally send emails to invite your customer.
App Functionality
Shared Data
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Reviews
- Mar 15, 2024
Does one thing.. and it does it well
We were struggling to collect documents in our hand-off process between sales and succes... manual emails, "I forgot " excuses, etc... Since we implement Collect, it's just 1-click process for the AE, the system issues reminders when the customer hasn't uploaded the documents yet, etc... Plus it plays nicely with other integration (Zapier, Slack, etc...) Couldn't be happier
Improve our document collection for onboarding new customers
Pérez, F.
Technology - Software - 26 to 50 employees
Pricing
Pro
$107.50
/monthFor small team
unlimited requests *
5 users
2 Gb max per upload
50 Gb of storage
Conditional logics
HubSpot integration
Zapier integration
Docusign integration
*: fair use up to 1000 requests per month
Pro
$107.50
/monthFor small team
unlimited requests *
5 users
2 Gb max per upload
50 Gb of storage
Conditional logics
HubSpot integration
Zapier integration
Docusign integration
*: fair use up to 1000 requests per month
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 11/27/2025
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