Google Chat
Get notifications and collaborate on customer tickets and messages
Built by HubSpot
Installs - 5K installs
Rating 3.7
(30)
Requirements
HubSpot Plan HubSpot Account permissions No permissions required Google Chat Subscription - Business Starter, Business Standard, or Business Plus plans
Overview
1/4 - Streamline internal collaboration to resolve tickets quickly
The HubSpot and Google Chat integration enhances communication, productivity, and efficiency for teams. Keep stakeholders informed through real-time notifications about key customer interactions, improve response times by replying directly to customer messages, and foster collaborative ticket resolution - all without leaving Google Chat.
Notifications
Receive notifications: Stay connected to activities in HubSpot by receiving Google Chat notifications for reminders, mentions, form submissions, and more
Send Google Chat notifications through HubSpot workflows:* Set up a workflow to send notifications to a specific Google Chat Space or user
*Available to HubSpot customers on Professional and Enterprise plans tiers of all Hubs.
Connect HubSpot inbox with Google Chat
Google Chat seamlessly integrates with HubSpot conversations:
Get notified in a designated Google Chat space about incoming inbox messages across channels, such as team email, live chat, or form submissions
Respond to incoming messages in Google Chat
Connect HubSpot help desk with Google Chat
Service teams can connect their HubSpot help desk to Google Chat to drive collaborative ticket resolution. Teams can:
Configure the types of tickets sent to Google Chat spaces
Send relevant new tickets to selected Google Chat spaces
Sync threaded replies from Google Chat with ticket comments in HubSpot, including at-mentions
Enable quick actions from the ticket in Google Chat, like updating ticket properties
Share Reports from HubSpot to Google Chat
Send reports from HubSpot to a Chat space or user on a one-time or recurring basis with a screenshot and custom message.
Features
Get HubSpot notifications in Google Chat
Receive instant updates about customer interactions and sales developments directly in Google Chat.
Send Google Chat notifications through HubSpot workflows
Use any HubSpot workflow type to send your team notifications about key events - like a deal being closed won!
Reply to live chat messages directly from Google Chat
Stay in the know about HubSpot inbox messages and reply to live chats directly from Google Chat.
Collaborate on tickets with your team
Streamline internal collaboration to resolve tickets more quickly.
Send reports from HubSpot to Google Chat
Automate report sharing and give your team the context they need in Google Chat.
App Functionality
Shared Data
Notifications | ||
Notifications |
Reviews
3.7
30
3.7
30
- Feb 19, 2026
Excellent chat application that is very helpful as our standard tool.
It's our standard chat tool, so it's helpful.
For our standard chat tool
南
- Jan 16, 2026
Very useful to receive instant notifications
It is very useful. It allows us to see the incoming chats we receive via HubSpot. It solves the problem that HubSpot notifications did not reach the phone app.
Simple and fast. Connecting it was easy and understanding how it works was easy.
😎, S.
Pricing
Business Starter
$7
/monthBusiness Starter
$7
/month* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 08/22/2025
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