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Heymarket SMS and Email Integration

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App

Heymarket SMS and Email Integration

HubSpot Certified App

Personalized texting throughout the customer lifecycle

Built by
Heymarket
Installs
500+ installs
Rating

4.7(23)

Sign in to installRequires Heymarket SMS and Email Integration subscription

Requirements

HubSpot Plan
HubSpot Account permissions
View the required account permissions
Heymarket SMS and Email Integration Subscription
Standard, Plus, or Pro plans

Overview

All your texts and emails. One AI-powered HubSpot inbox.

Capture leads, nurture prospects, and delight customers with AI-enhanced text messaging and email. Heymarket’s intuitive shared inbox for texting and email empowers your team to send personalized messages throughout the customer journey. Add texts and emails to Workflows, personalize every message, and nurture leads throughout the customer lifecycle with AI texting and email.


Keep your team productive with features like shared inboxes, conversation assignments, scheduled messages, templates, and auto-replies. Track your performance with easy reporting, and protect your data with Heymarket’s enterprise-grade security and controls.


Get up and running fast with HubSpot SMS and email

  • 94% rating for Ease of Use and 92% rating for Ease of Setup according to Heymarket users

  • Average implementation time less than 2 weeks

Extend your reach with AI-assisted messaging and email

  • Shorten and expand texts in one click

  • Translate and answer incoming texts

  • Formalize texts to stay on-brand

  • Upload your knowledge base to suggest contextual replies

  • Summarize text and email conversations to get full context at a glance

Centralize your omnichannel communications

View, manage, and reply to texts and emails alongside your other favorite communication channels.

  • Respond from HubSpot Conversations

  • Group messaging: Send texts and emails to multiple contacts in the same thread, without leaving HubSpot

  • Integrate HubSpot with email, web chat, Facebook Messenger, Instagram Messenger, WhatsApp, and Apple Messages for Business

Reach more customers

Capture more leads and engage more customers by syncing Heymarket with HubSpot.

  • Get texting and email opt in with HubSpot forms, chat flows, or Heymarket’s web chat

  • Sync custom properties between HubSpot and Heymarket for constantly-updated communications

  • Send and receive texts in HubSpot conversations to centralize communications

  • Automatically create contacts from customers who text and email you

Nurture leads and contacts

Heymarket works seamlessly with HubSpot’s tools to help you build strong relationships with 1-to-many messages.

  • Add texts and emails to HubSpot Workflows to automatically nurture contacts

  • Send 1-to-many texts and emails from HubSpot Workflows

  • Automate message responses based on keywords or time of day

  • Segment contacts into HubSpot lists to send mass texts

  • Create targeted SMS and email drip campaigns to engage customers over time

Personalize your outreach

All properties sync between HubSpot and Heymarket, making it easy to create the hyper-targeted messaging experience customers expect.

  • Embed contact properties into every text and email you send

  • Create HubSpot lists based on message content and behavior

  • Build texting and email workflows based on custom properties and messages

Grow CSAT with immediate responses and feedback

Heymarket embeds texting and email throughout your HubSpot platform, making it easy to launch messaging conversations where you’re already interacting with customers.

  • Seamlessly respond to texts and emails on the contact timeline

  • Reply to text messages through HubSpot Conversations

  • Use AI suggested replies to generate fast answers

  • Program immediate replies or automatically assign texts to the right team members

Build trust and secure your data

Heymarket upholds the highest security standards, empowering you to achieve compliance with text messaging regulations and build trust with customers.

  • SOC 2 Type 2, HIPAA, and TCPA-compliant platform

  • SAML-based Single Sign On (SAML SSO) and MFA

  • Data encryption, user roles and permissions, reporting for behavior monitoring

  • Support for 10DLC registration and compliance

  • 95% Ease of Admin and 92% Quality of Support ratings

NOTE: Heymarket's HubSpot integration is supported in the U.S. and Canada only at this time.

Features

All your texts and emails. One shared HubSpot inbox.

Centralize SMS and email communications in HubSpot

• View, manage, and reply to texts and emails alongside your other favorite communication channels. • Heymarket inboxes sync with HubSpot Conversations • Integrate HubSpot with web chat, Facebook Messenger, Instagram Messenger, WhatsApp, and Apple Messages for Business • Quickly and easily send personalized texts to contacts

Text and email from HubSpot

Easy to set up, two-way texting and emails from HubSpot contacts

• Automatically sync HubSpot contacts with Heymarket • See text and email activity on the contact activity timeline • Engage contacts at scale by sending texts to HubSpot lists • Tailor each message by adding HubSpot personalization tokens like first name and location

Personalize texts and emails with ease

Personalize texts and emails with ease

• Use templates to save frequently-used messages • Personalize every message with HubSpot properties • Automatically update HubSpot properties based on communications behavior

Collaborate as a team

Collaborate as a team

• Route and assign text and email conversations to the right team member • Send internal notes to your team directly in-line with a conversation • Work together directly on a contact’s record with all context at hand

Protect your data with enterprise-grade security and administration

• SOC 2 Type 2, HIPAA, and TCPA-compliant platform • SAML-based Single Sign On (SAML SSO) and MFA • Data encryption, user roles and permissions, reporting for behavior monitoring • Support for 10DLC registration and compliance • 95% Ease of Admin and 92% Quality of Support ratings

SMS and email outreach

SMS and email mass outreach

• Send texts and emails to HubSpot lists • Create targeted SMS and email drip campaigns • Add mass SMS and email to Workflows

App Functionality

Shared Data
Data Source
Sync Direction
In HubSpot
In HubSpot

Automations

Workflows

Workflows

Contacts

Contacts

Contacts

Inboxes

Conversations

Conversations

Lists

Contact Lists

Contact Lists

Messages

Timeline

Timeline

More info about shared data

Only contacts with populated phone number and email are synced. Bi-directional sync can be turned off. Only fields that are mapped are synced.

Reviews

Average rating

4.7

Based on 23 ratings


Total reviews

23

Number of reviews all-time


5
83% complete
83%
4
8% complete
8%
3
9% complete
9%
2
0% complete
0%
1
0% complete
0%

Average rating

4.7

Based on 23 ratings

Total reviews

23

Number of reviews all-time

5
83% complete
83%
4
8% complete
8%
3
9% complete
9%
2
0% complete
0%
1
0% complete
0%

Filter reviews:

Sort:


5/5
    Jun 5, 2025EditedJun 17, 2025

Easy Chat Access But Extension Conflicts Create Annoying Duplicate Icons

I like the slideout chat. I like the easy to access icon near the number.

What do you like?

I like the slideout chat. I like the easy to access icon near the number.

What do you dislike?

None at the moment

  • Jaime, M.


5/5
    Apr 18, 2024

Gio was excellent in troubleshooting a question I had

Gio at Heymarket was very helpful in addressing my concerns, jumping on a Zoom, and troubleshooting our issues. Very knowledgable support staff!

What problem are you trying to solve?

Business texting

  • Kleckner, K.

  • Real Estate
  • 26 to 50 employees

This app requires one of the following Heymarket SMS and Email Integration subscription plans.

Standard

$19

/month

Billed per user

  • HubSpot Integration

  • Shared inbox

  • Unlimited contacts

  • Contact import

  • Segmentation

  • Templates

  • Click to text in Chrome

  • Schedule texts

  • Custom fields

  • Inbox routing

  • Block contacts

  • SSL security

  • SOC 2 Type 2

  • And more

Standard

$19

/month

Billed per user

  • HubSpot Integration

  • Shared inbox

  • Unlimited contacts

  • Contact import

  • Segmentation

  • Templates

  • Click to text in Chrome

  • Schedule texts

  • Custom fields

  • Inbox routing

  • Block contacts

  • SSL security

  • SOC 2 Type 2

  • And more

* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 05/09/2025

More info

Built by
Heymarket
Installs
500+ installs
Categories
Languages this app is available in
English

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