
Heymarket SMS and Email Integration
Personalized texting throughout the customer lifecycle
Requirements
HubSpot Plan HubSpot Account permissions - View the required account permissions
Heymarket SMS and Email Integration Subscription - Standard, Plus, or Pro plans
Overview

1/6 - All your texts and emails. One shared HubSpot inbox.
All your texts and emails. One AI-powered HubSpot inbox.
Capture leads, nurture prospects, and delight customers with AI-enhanced text messaging and email. Heymarket’s intuitive shared inbox for texting and email empowers your team to send personalized messages throughout the customer journey. Add texts and emails to Workflows, personalize every message, and nurture leads throughout the customer lifecycle with AI texting and email.
Keep your team productive with features like shared inboxes, conversation assignments, scheduled messages, templates, and auto-replies. Track your performance with easy reporting, and protect your data with Heymarket’s enterprise-grade security and controls.
Get up and running fast with HubSpot SMS and email
94% rating for Ease of Use and 92% rating for Ease of Setup according to Heymarket users
Average implementation time less than 2 weeks
Extend your reach with AI-assisted messaging and email
Shorten and expand texts in one click
Translate and answer incoming texts
Formalize texts to stay on-brand
Upload your knowledge base to suggest contextual replies
Summarize text and email conversations to get full context at a glance
Centralize your omnichannel communications
View, manage, and reply to texts and emails alongside your other favorite communication channels.
Respond from HubSpot Conversations
Group messaging: Send texts and emails to multiple contacts in the same thread, without leaving HubSpot
Integrate HubSpot with email, web chat, Facebook Messenger, Instagram Messenger, WhatsApp, and Apple Messages for Business
Reach more customers
Capture more leads and engage more customers by syncing Heymarket with HubSpot.
Get texting and email opt in with HubSpot forms, chat flows, or Heymarket’s web chat
Sync custom properties between HubSpot and Heymarket for constantly-updated communications
Send and receive texts in HubSpot conversations to centralize communications
Automatically create contacts from customers who text and email you
Nurture leads and contacts
Heymarket works seamlessly with HubSpot’s tools to help you build strong relationships with 1-to-many messages.
Add texts and emails to HubSpot Workflows to automatically nurture contacts
Send 1-to-many texts and emails from HubSpot Workflows
Automate message responses based on keywords or time of day
Segment contacts into HubSpot lists to send mass texts
Create targeted SMS and email drip campaigns to engage customers over time
Personalize your outreach
All properties sync between HubSpot and Heymarket, making it easy to create the hyper-targeted messaging experience customers expect.
Embed contact properties into every text and email you send
Create HubSpot lists based on message content and behavior
Build texting and email workflows based on custom properties and messages
Grow CSAT with immediate responses and feedback
Heymarket embeds texting and email throughout your HubSpot platform, making it easy to launch messaging conversations where you’re already interacting with customers.
Seamlessly respond to texts and emails on the contact timeline
Reply to text messages through HubSpot Conversations
Use AI suggested replies to generate fast answers
Program immediate replies or automatically assign texts to the right team members
Build trust and secure your data
Heymarket upholds the highest security standards, empowering you to achieve compliance with text messaging regulations and build trust with customers.
SOC 2 Type 2, HIPAA, and TCPA-compliant platform
SAML-based Single Sign On (SAML SSO) and MFA
Data encryption, user roles and permissions, reporting for behavior monitoring
Support for 10DLC registration and compliance
95% Ease of Admin and 92% Quality of Support ratings
NOTE: Heymarket's HubSpot integration is supported in the U.S. and Canada only at this time.
Features

Centralize SMS and email communications in HubSpot
• View, manage, and reply to texts and emails alongside your other favorite communication channels. • Heymarket inboxes sync with HubSpot Conversations • Integrate HubSpot with web chat, Facebook Messenger, Instagram Messenger, WhatsApp, and Apple Messages for Business • Quickly and easily send personalized texts to contacts

Easy to set up, two-way texting and emails from HubSpot contacts
• Automatically sync HubSpot contacts with Heymarket • See text and email activity on the contact activity timeline • Engage contacts at scale by sending texts to HubSpot lists • Tailor each message by adding HubSpot personalization tokens like first name and location

Personalize texts and emails with ease
• Use templates to save frequently-used messages • Personalize every message with HubSpot properties • Automatically update HubSpot properties based on communications behavior

Collaborate as a team
• Route and assign text and email conversations to the right team member • Send internal notes to your team directly in-line with a conversation • Work together directly on a contact’s record with all context at hand

Protect your data with enterprise-grade security and administration
• SOC 2 Type 2, HIPAA, and TCPA-compliant platform • SAML-based Single Sign On (SAML SSO) and MFA • Data encryption, user roles and permissions, reporting for behavior monitoring • Support for 10DLC registration and compliance • 95% Ease of Admin and 92% Quality of Support ratings

SMS and email mass outreach
• Send texts and emails to HubSpot lists • Create targeted SMS and email drip campaigns • Add mass SMS and email to Workflows
App Functionality
Shared Data
![]() Automations | ||
![]() Contacts | ||
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![]() Lists | ||
![]() Messages |
Reviews
4.7
23
4.7
23
- Jun 5, 2025
Easy Chat Access But Extension Conflicts Create Annoying Duplicate Icons
I like the slideout chat. I like the easy to access icon near the number.
I like the slideout chat. I like the easy to access icon near the number.
None at the moment
Jaime, M.
- Apr 18, 2024
Gio was excellent in troubleshooting a question I had
Gio at Heymarket was very helpful in addressing my concerns, jumping on a Zoom, and troubleshooting our issues. Very knowledgable support staff!
Business texting
Kleckner, K.
Real Estate - 26 to 50 employees
Pricing
Standard
$19
/monthBilled per user
HubSpot Integration
Shared inbox
Unlimited contacts
Contact import
Segmentation
Templates
Click to text in Chrome
Schedule texts
Custom fields
Inbox routing
Block contacts
SSL security
SOC 2 Type 2
And more
Standard
$19
/monthBilled per user
HubSpot Integration
Shared inbox
Unlimited contacts
Contact import
Segmentation
Templates
Click to text in Chrome
Schedule texts
Custom fields
Inbox routing
Block contacts
SSL security
SOC 2 Type 2
And more
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 05/09/2025
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