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Bird

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App

Bird

Marketing, Sales, and Payments for WhatsApp, SMS, Email and more

Built by
Bird
Installs
200+ installs
Rating

1(2)

Sign in to installRequires Bird subscription

Requirements

HubSpot Plan
    Works with all HubSpot plans
Learn more
HubSpot Account permissions
View the required account permissions
Bird Subscription
Try it now!, SMS, WhatsApp, or High-volume Plans plans

Overview

Bird CRM is a Marketing, Sales, and Payments platform for modern businesses. Send personalized broadcast marketing campaigns on preferred chat channels like WhatsApp, significantly increasing the likelihood of engagement. Coordinate outreach with HubSpot engagement to build a true omni-channel engagement experience that meets users where they are.


Launch intelligent chatbots in minutes to reduce the support burden on your team. Handoff to agents when necessary and communicate directly with customers from a shared inbox, no matter what channel they're using. Bird's omni-channel customer service capabilities can help your business respond to your customers promptly and increase overall satisfaction.


Build workflows to connect your data and automate tedious tasks that slow down your team. Bird workflow automation helps integrate rich communications across every part of the customer journey, including transactions. Facilitate transactions seamlessly using Bird Payments and build a more comprehensive view of your customer, all from within a single platform.

Features

Broadcast Marketing

Broadcast Marketing

Send blasts to highly-targeted audiences across popular chat channels

Chatbots

Chatbots

Design intelligent chat flows in minutes to answer FAQs promptly, automate common inquiries, and deflect from your team

Omni-channel Customer Service

Omni-channel Customer Service

Unify customer communications and streamline team collaboration in one shared inbox. Provide easy access to data, and work more efficiently.

App Functionality

Shared Data
Data Source
Sync Direction
In HubSpot
In HubSpot

Companies

Companies

Companies

Contacts

Contacts

Contacts

Deals

Deals

Deals

Timeline

Timeline

Timeline

Reviews

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1/5
    Aug 31, 2024

Literally doesn't work.

HubSpot records will all merge under 1 contact on Messagebird. I'm honestly appalled by the lack of support. A part of me wonders if this is because Messagebird is trying to be a CRM.

  • Lee, J.

  • Marketing Services
  • 11 to 25 employees

1/5
    Feb 20, 2024

Poor

Very difficult to use and won't fill in regular Message Bird columns, makes its own HubSpot columns

What problem are you trying to solve?

text

  • Hunt, D.

  • Telecom & Mobile Communications
  • 2 to 5 employees

Reply from Connectors, N., BirdFeb 22, 2024
Thanks for your feedback about Bird's HubSpot app! We understand the challenges you've noted and are pleased to share that we have an improvement coming soon to the app's data sync so that you'll have greater flexibility to control the mapping of HubSpot contact data to Bird CRM, including options to populate Bird standard attributes. In the meantime, HubSpot contact data that you've synced will create new app-specific attributes that can still be used for audience building, personalization, and engagement. For even more data flexibility, we just launched the custom attribute picker for all Bird integrations, allowing you to pick and choose from any HubSpot contact property (including custom properties) you'd like to sync with Bird. Hopefully, this delivers even more versatility! Again, thank you for your valuable feedback!

This app requires one of the following Bird subscription plans.

Try it now!

$0

Start your omni-channel messaging journey today!

  • 2 shared inbox seats

  • Up to 1,000 monthly workflow invocations

  • Up to 1,000 monthly WhatsApp, Messenger, Instagram, Google Business messages included

  • Omni-channel chat widget included

  • Free usage of Email and Mobile Push

Messaging includes carrier/platform fees

Try it now!

$0

Start your omni-channel messaging journey today!

  • 2 shared inbox seats

  • Up to 1,000 monthly workflow invocations

  • Up to 1,000 monthly WhatsApp, Messenger, Instagram, Google Business messages included

  • Omni-channel chat widget included

  • Free usage of Email and Mobile Push

Messaging includes carrier/platform fees

* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 10/23/2025

More info

Built by
Bird
Installs
200+ installs
Categories
Languages this app is available in
English

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