Bird
Marketing, Sales, and Payments for WhatsApp, SMS, Email and more
Requirements
HubSpot Plan Works with all HubSpot plans Learn more HubSpot Account permissions - View the required account permissions
Bird Subscription - Try it now!, SMS, WhatsApp, or High-volume Plans plans
Overview
1/4
Bird CRM is a Marketing, Sales, and Payments platform for modern businesses. Send personalized broadcast marketing campaigns on preferred chat channels like WhatsApp, significantly increasing the likelihood of engagement. Coordinate outreach with HubSpot engagement to build a true omni-channel engagement experience that meets users where they are.
Launch intelligent chatbots in minutes to reduce the support burden on your team. Handoff to agents when necessary and communicate directly with customers from a shared inbox, no matter what channel they're using. Bird's omni-channel customer service capabilities can help your business respond to your customers promptly and increase overall satisfaction.
Build workflows to connect your data and automate tedious tasks that slow down your team. Bird workflow automation helps integrate rich communications across every part of the customer journey, including transactions. Facilitate transactions seamlessly using Bird Payments and build a more comprehensive view of your customer, all from within a single platform.
Features

Broadcast Marketing
Send blasts to highly-targeted audiences across popular chat channels

Chatbots
Design intelligent chat flows in minutes to answer FAQs promptly, automate common inquiries, and deflect from your team

Omni-channel Customer Service
Unify customer communications and streamline team collaboration in one shared inbox. Provide easy access to data, and work more efficiently.
App Functionality
Shared Data
Companies | ||
Contacts | ||
Deals | ||
Timeline |
Reviews
- Aug 31, 2024
Literally doesn't work.
HubSpot records will all merge under 1 contact on Messagebird. I'm honestly appalled by the lack of support. A part of me wonders if this is because Messagebird is trying to be a CRM.
Lee, J.
Marketing Services - 11 to 25 employees
- Feb 20, 2024
Poor
Very difficult to use and won't fill in regular Message Bird columns, makes its own HubSpot columns
text
Hunt, D.
Telecom & Mobile Communications - 2 to 5 employees
Pricing
Try it now!
$0
Start your omni-channel messaging journey today!
2 shared inbox seats
Up to 1,000 monthly workflow invocations
Up to 1,000 monthly WhatsApp, Messenger, Instagram, Google Business messages included
Omni-channel chat widget included
Free usage of Email and Mobile Push
Try it now!
$0
Start your omni-channel messaging journey today!
2 shared inbox seats
Up to 1,000 monthly workflow invocations
Up to 1,000 monthly WhatsApp, Messenger, Instagram, Google Business messages included
Omni-channel chat widget included
Free usage of Email and Mobile Push
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 02/29/2024
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