Call Recap Agent
Transforms call transcripts into notes and follow up emails.
Built by HubSpot
Overview

1/1 - Call Recap Agent Run UI
Instantly turns any call transcript into concise CRM notes and an follow-up email, auto-logging the notes to the correct HubSpot company record and embedding helpful support-doc links—so CSMs and reps can move on to the next deal in minutes.
Features

Documentation Lookup
Searches public knowledge-base articles mentioned on the call and embeds hyperlinks.

Recaps key discussion points
Never forget key moments.

Lists unanswered questions & feature requests
Feature requests and questions won't fall through the cracks.

Personalizes greeting, sign-off, and “next-steps” language.
Personalize recap email to your own tone.
Agent Functionality
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