
Cradle
Built by - Cradle Limited
Installs - 100+ installs
Rating 4.9
(21)
Rising
Requirements
HubSpot Plan HubSpot Account permissions - View the required account permissions
Access Type Shared Cradle Subscription - Standard or Professional plans
Overview
1/5
Capture your true marketing return
- Measure marketing leakage of digital marketing onto phone
- Bring reporting on non-digital media into HubSpot
- Easily add new phone-in leads to HubSpot to improve conversion
Give your sales team a productivity boost
- Streamline your team's processes by keeping all their calling data in HubSpot
- Automate follow up to phone calls, keeping your team working on their highest value tasks
- Have marketing send you hot leads by phone
- Call leads directly off your mobile with Cradle for iOS
Delight your existing customers
- See the full picture of communications with your customers in HubSpot
- Automatically generate tickets and follow up tasks for missed calls and voicemail
- Give your team one-click access to the HubSpot contact record when answering calls
Features

One-click access to every HubSpot contact record
Every HubSpot contact with a phone number is displayed in Cradle as the call comes in, giving you one-click access to the contact or company.

Measure your sales team's activities in one place
Measure every aspect of your sales team's performance, by having calls, email, meetings, notes and deal activity all in HubSpot. With all phone calls logged you won't leak data and lose visibility of your team's performance.

Improve productivity and automate phone call follow up
Set up workflows to deal with every type of phone call outcome. With Cradle's contact and company property integrations, you can enrol (and re-enrol) contacts and companies in workflows to accomplish and automate all of the repetitive tasks your team do.

Attribute phone calls to marketing campaigns
Using Cradle to fill the gap between digital lead tracking and traditional media, you can get a full picture of which marketing activities generate the greatest ROI for your business. Cradle shows you which campaign makes the phone ring; which campaigns should you be investing more into?

Keep HubSpot data up to date: add phone numbers to contacts mid-call
When an unknown number calls, you can add it to an existing contact or create a new contact in HubSpot during or after the call, maintaining the quality of your data. The call is logged as well. By collecting email and checking for duplicates, Cradle helps keep your current records up to date!
App Functionality
Shared Data
![]() Company Contact | ||
![]() Contact | ||
![]() Call Outcomes | ||
![]() Call Outcomes | ||
![]() New Contact | ||
![]() Users | ||
![]() Call | ||
![]() Call |
Reviews
4.9
21
4.9
21
- Sep 4, 2026
Excellent cloud phone system
Cradle makes things very easy for our team to manage incoming calls. They offer a very solid service and are always innovating.
Constant improvements and a team that listen to feedback.
Can't compare with other products but most of the issues we had originally have been solved with updates.
Overend, P.
- Sep 2, 2026
No regrets with embedding Cradle
We had reviewed a number of providers and none of them really fit the bill. Key features were missing or they'd simply not work well for our region. Cradle is the only provider we found that understood our region (Australasia) and the rules that come with it. The web portal is easy to use and allows for setting the rules and groups you need without hassle. Even the AI help is useful because it contextually understands your account.
Cradle is very quick with new updates and improvements. They've got very responsive support.
None.
Mason, J.
Pricing
Standard
A$60
/monthBest for smaller teams
All of Cradle's core features
Free team calling
Up to 20 users
Email and chat support
HubSpot contacts integration
Reporting and metrics
Standard
A$60
/monthBest for smaller teams
All of Cradle's core features
Free team calling
Up to 20 users
Email and chat support
HubSpot contacts integration
Reporting and metrics
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 07/31/2026
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