
Hilos.io: WhatsApp Integration
Requirements
HubSpot Plan HubSpot Account permissions - View the required account permissions
Access Type Shared Hilos.io: WhatsApp Integration Subscription - Launch plan or Scale plan plans
Overview
1/5
Connect your company's WhatsApp with HubSpot to syncronize contacts, see WhatsApp conversations in your contact's timelines, and initiate automated WhatsApp conversations directly from HubSpot!
Hilos lets you do everything your company needs to connect with your clients via WhatsApp in one place (no/low code):
Build your own chatbots in minutes
Organise your conversations accross all of your team members
Automate messages and entire conversations directly from HubSpot triggers, or any other source
Create manual one off personalized campaigns
Send data from automated conversations wherever you want
APIs for everything: initiate conversations, sync contacts, and even send or get data from any API mid conversation to your CRM / Database / any other tool!
After connecting HubSpot to Hilos, you will be able to chat with all your customers in a multi agent inbox that manages all of WhatsApp's requisites like flexible template messages, conversation windows, etc.
All of this lets you do things like:
Profile and Create Leads in HubSpot from WhatsApp
Customize customer profiling through WhatsApp and send them to HubSpot, without relying on tech.
Create WhatsApp Campaigns to Activate Leads in HubSpot
Start conversations from HubSpot Workflows to increase your conversion.
Synchronize your Leads Information in Real Time
Your time focused on what matters. Everything synchronized automatically in HubSpot.
Features

Initial Contact Sync to Hilos
Sync all your existing HubSpot contacts to Hilos and quickly start a WhatsApp conversation with any of them. The sync works in both ways, so that you can sync your contacts from HubSpot to Hilos. Works in the other direction as well: create a contact in HubSpot every time somebody new messages you on WhatsApp.

HubSpot as the contacts source of truth
Everytime you create a new contact or update, it will be synced to Hilos. This will also let you go from a contact in WhatsApp to HubSpot (and vice versa) with one click using buttons.

Conversation Event in contact activity
When a contact sends you a WhatsApp message we will create a Timeline Event in the contact activity so you can have an overview of everything that's going on in one place.

Automate WhatsApp chats from HubSpot Workflows
Start automated conversations in WhatsApp based on triggers you define in HubSpot Workflows, all without code! Personalise your messages with variables you already have in HubSpot!
App Functionality
Shared Data
![]() Contacts | ||
![]() New conversation | ||
![]() Flows |
Reviews
4.8
6
4.8
6
- Mar 26, 2025
Una herramienta de marketing invaluable
Nos permite unificar información y comunicarnos adecuadamente con nuestros clientes potenciales
Pulido, F.
- Mar 5, 2024
Integración muy completa
Hilos nos ha ayudado desde poder tener chatbots inbound que prospecta leads en Whats App y los envía a Hub Spot, hasta poder generar notificaciones de manera sencilla y automatizada.
Buscábamos una plataforma que se integrara de forma sencilla con HubSpot para enviar información desde WhatsApp.
Que la plataforma me permite sincronizar owners entre Hilos y HubSpot, así la gestión de contactos se facilita mucho en Whats App.
Domínguez, A.
Finance & Insurance - 51 to 200 employees
Pricing
Launch plan
$199
/monthGet started quickly and only pay for what you need
3 inbox seats
1,000 WA inbound conversations free per month
1,000 monthly active contacts
Assisted onboarding
Unlimited messages per contact
Unlimited flows and steps
Unlimited Broadcasts
Full API and webhooks for integrating Hilos
Connect all your apps with our Zapier integration
Launch plan
$199
/monthGet started quickly and only pay for what you need
3 inbox seats
1,000 WA inbound conversations free per month
1,000 monthly active contacts
Assisted onboarding
Unlimited messages per contact
Unlimited flows and steps
Unlimited Broadcasts
Full API and webhooks for integrating Hilos
Connect all your apps with our Zapier integration
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 08/09/2025
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