
Requirements
HubSpot Plan Works with all HubSpot plans Learn more HubSpot Account permissions - View the required account permissions
Chat by ZoomInfo Subscription - ZoomInfo Chat Pricing plan
Overview

1/7 - Live Chat
ZoomInfo Chat enables businesses to greet website visitors armed with ZoomInfo Intelligence for informed and tailored conversations that convert.
ZoomInfo Chat helps you identify and target prospects from your HubSpot database when they on your website. ZoomInfo Chat’s HubSpot integration enables you to guide your visitors through personalized conversation flows and update new leads you create in ZoomInfo Chat back to HubSpot.
The ZoomInfo Chat HubSpot integration enables you to move leads down the funnel towards a positive sales outcome while ensuring that they are engaged throughout their buying journey.
By connecting the hub of your sales activity and data in HubSpot to ZoomInfo Chat, you can:
- Create Customized Chatbot Experiences Based on HubSpot Lists
- Personalize Chat Experience based on HubSpot Contact & Companies
- Route & Connect Website Visitors and Leads To HubSpot Owners
- Create Contacts in HubSpot based on Data Captured in ZoomInfo Chat
- Push Zoominfo Chat Log To HubSpot As An Activity
Integration Details:
CREATE LEADS IN HubSpot WITH ZOOMINFO CHAT
You can create leads in HubSpot by mapping your HubSpot Lead object with ZoomInfo Chat through Field Mapping in ZoomInfo Chat. Field mapping allows you to define and map fields to the ZoomInfo Chat Lead object and keep your HubSpot instance updated with the freshest and most contextual lead information.
PUSH ZOOMINFO CHAT LOG TO HubSpot AS AN ACTIVITY
A crucial part of the conversational marketing paradigm is to ensure that all your chat history with known HubSpot Leads are pushed to HubSpot. This helps ensure that the full context about the ZoomInfo Chat with existing leads is preserved in HubSpot.
TARGET VISITORS BASED ON HubSpot LISTS IN ZOOMINFO CHAT
ZoomInfo Chat allows you to guide your website visitors through highly personalized chat experiences based on their HubSpot List membership
Features

LIVE CHAT
Get instant alerts when ideal leads or existing customers are on your website, then kick off the conversation from your favorite collaboration channel.

CHATBOT
Create tailored conversation flows based on known account information, and what they are engaging with on your site no matter what time or day it is.

ROUTE THE LEADS YOUR SALES TEAM WANT TO ENGAGE.
With ZoomInfo intelligence working behind the scenes, our live chatbot identifies visitor traffics and routes prospects to the best rep based on priority, availability, geography, or account ownership. Route agent connection requests to the HubSpot Account Owner or HubSpot Contact Owner whenever ZoomInfo Chat successfully resolves their identity.
App Functionality
Shared Data
![]() Chat Audience | ||
![]() ZoomInfo Chat Cookie | ||
![]() ZoomInfo Chat Log |
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Pricing
ZoomInfo Chat Pricing
$9,995
/YearRequest demo for a customized proposal via pricing options link.
ZoomInfo Chat Pricing
$9,995
/YearRequest demo for a customized proposal via pricing options link.
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 08/08/2022
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