Whether in customer acquisition or customer service, professional frequent callers know the problems associated with this: you rarely have the right customer data to hand, as you can't always recognize who is calling at first glance. This not only costs valuable time, but also causes frictional losses in customer care and further processing of customer data. PhoneMondo optimizes telephony as a modern CTI application in a new way and thus provides a remedy for many efficiency problems when making calls. The basic version of the program is free of charge.

PhoneMondo is a cloud-based CTI system. It uses the call display on the devices mentioned to show all available information about the caller. The program accesses several sources of information as well as online telephone directories via reverse search. Customer data and additional information are displayed together with the call. If desired, a call can be blocked automatically via a block list or at the touch of a button. This means that unwanted callers no longer have any chance of wasting valuable time.

PhoneMondo connects to any Tapi driver or directly to Placetel, Asterisk, sipgate, STARFACE telephone systems AVM FritzBox and many more.

PhoneMondo can do even more: it can also log calls to other systems such as HubSpot. PhoneMondo can send an e-mail for certain calls, open a website (with parameters) or start another program.