Plugsync
Built by - Exelab
Installs - 20+ installs
Leading
Requirements
HubSpot Plan HubSpot Account permissions - View the required account permissions
Access Type Shared Plugsync Subscription - Developer, Starter, Pro, or Scale plans
Overview

1/5 - Contact identity strategy and bidirectional field mappings in the plugsync connector.
plugsync connects e-commerce, ERP, and custom systems to HubSpot. It syncs contacts, companies, deals, tickets, products, and configured custom objects while mapping identities across systems to avoid duplicate customer records. Teams can configure bidirectional sync and resolve property conflicts by choosing source wins, target wins, or most recent update. Draft, review, and publish connector configurations, then monitor connector health, inspect event history, and replay events. Custom plugins extend connector logic, and AI-assisted setup helps configure mappings.
Features

Cross-system identity mapping
Map customer identities across stores, ERPs, and brands so records from connected systems resolve to the right HubSpot contact or company.

Conflict-safe bidirectional sync
Sync configured HubSpot records with external systems in both directions. Choose source wins, target wins, or most recent update for each mapped property.
App Functionality
Shared Data
Customer records | ||
Company records | ||
Sales opportunities | ||
Configured custom records | ||
Support cases | ||
Catalog items | ||
Order line items | ||
HubSpot owners | ||
Uploaded files | ||
Form submissions | ||
Deal Properties | ||
Contact Properties | ||
Company Properties |
Contacts, companies, and deals sync in both directions. Custom objects, tickets, products, and line items sync in both directions only when configured by the customer. plugsync reads HubSpot owners for mapping and assignments. File uploads and form submissions write to HubSpot only when the customer enables those flows.
Reviews
Pricing
Developer
$0
Build and test integrations
No custom objects
1 user
2,000 events per month
1 connected system
Developer
$0
Build and test integrations
No custom objects
1 user
2,000 events per month
1 connected system
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 10/26/2026
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