Smart Lead & Ticket Routing for Workflows
Never miss a lead.
Built by - Daeda Technologies
Installs - 50+ installs
Rating 5
(1)
Requirements
HubSpot Plan HubSpot Account permissions - View the required account permissions
Access Type Shared Smart Lead & Ticket Routing for Workflows Subscription - Free or Enterprise plans
Overview
1/2
When speed matters, assigning deals or tickets to a missing rep can be a major misstep.
Smart Lead & Ticket Routing solves this with the new Round Robin action.
It works in HubSpot to:
Generate a rotation of select users or teams
Assign a specific user to a record
While Skipping Unavailable users
Availability information comes straight from HubSpots working hours, out of office events and availability status (Service Hub/Sales Hub may be required depending on the status).
Great for automating sales team, customer service teams or international teams.
Features
Context Aware Round Robin
Our Advanced Round Robin action allows you to assign users to your records (or anything else in workflows) - while skipping users that aren't available in the HubSpot system.
Skip unavailable users
Use existing HubSpot information to determine who is ready for a lead... and who isn't.
App Functionality
Shared Data
Users | ||
Custom Actions | ||
Requests | Outofofficepro requests Outofofficepro requests |
Request objects are currently unused.
Reviews
- Nov 18, 2025
Excellent support and perfectly fills Service Hub gaps - excited to see future development
A great app that bridges some gaps for Service Hub
Excellent and personal support
Nothing in particular, happy to see how it develops
Cvejic, D.
Pricing
Free
$0
Helpful actions for workflows
Round Robin Action
Add/Read/Remove Out of office actions
50 Executions A Month
Free
$0
Helpful actions for workflows
Round Robin Action
Add/Read/Remove Out of office actions
50 Executions A Month
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 01/21/2026
More info
Built by - Daeda Technologies
Installs - 50+ installs
Categories Languages this app is available in English
Most popular
