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TrueDialog

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TrueDialog

Native HubSpot texting. Send & record activity for mass & 2-way text.

Built by
TrueDialog
Installs
30+ installs
Rating

5(1)

Sign in to installRequires TrueDialog subscription

Requirements

HubSpot Plan
    Works with all HubSpot plans
Learn more
HubSpot Account permissions
View the required account permissions
TrueDialog Subscription
Business Pro, Enterprise, or Custom Enterprise plans

Overview

  • Built to scale, TrueDialog’s texting platform is 100% natively integrated into HubSpot. This native HubSpot SMS Integration is fully unified into HubSpot (no pop-ups that take you to another website), and enables users to have seamless conversation threads, 2-way messaging, as well as bulk/mass texting capabilities. What’s more, all messaging activity is tracked and recorded in Hubspot

  • Our Five-Star Rated cloud-based SMS platform features an ISO 9001 database, 99.99% uptime, direct carrier connections and dozens of innovative features pre-built to enable your users to immediately text with customers upon deployment.

  • TrueDialog’s texting software platform includes mass SMS marketing using Short Codes (shortened phone numbers) and is 10DLC enabled (Long code ten-digit phone numbers). TrueDialog has direct carrier connections which eliminate the middleman and provide our customers with two huge benefits: 1) it improves deliverability by reducing potential points of failure and reliance on third parties; and 2) it allows us to price our service significantly lower than our competitors.

  • TrueDialog’s customer support team is 100% US Based with support representatives based in Michigan, Texas, and California.

Features

Send two-way and mass SMS through a Workflow

Use a HubSpot Workflow to send single and mass SMS to one or more Contacts. When sending mass SMS, the user can select between Short Code and Long Code channels. Additionally, when entering a message, the user can use dynamic fields from the Contact properties.

Send SMS from a Contact record.

A HubSpot user is able to send an SMS directly to a Contact natively from HubSpot. For a single SMS, the user will select a Long Code channel, compose, and send SMS, all from the Contact record within HubSpot. Additionally, the user is able to see the log of messages from this interface.

Create a list of Contacts to send SMS in HubSpot.

A HubSpot user is able to import a list of Contacts along with their properties to the HubSpot database which can be used directly on the Workflow to send mass SMS.

App Functionality

Shared Data
Data Source
Sync Direction
In HubSpot
In HubSpot

SMS Opted-Out

Contact Properties

Contact Properties

More info about shared data

Users can manually update this property but should be aware that as soon as they do, the contact will be updated on TrueDialog side. This could remove the contact from the SMS list.

Reviews

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5/5
    Mar 22, 2023

Works with 10DLC and ShortCode

We love it! You can message the customer directly from contact section and all messages are recorded in HubSpot. TrueDialog also works with Flows and best yet, 100% of support is US Based!

What problem are you trying to solve?

Marketing, Customer Notifications

What do you like?

Single window to manage SMS directly from HubSpot.

What do you dislike?

None

  • Wright, J.

  • Telecom & Mobile Communications
  • 26 to 50 employees

Pricing

This app requires one of the following TrueDialog subscription plans.

Business Pro

$375

/month
  • 25,000 messages/minutes included

  • No Setup Fee

  • Unlimited Contacts

  • Dedicated Account Rep

  • 1.5 cents per message/minute on overage

  • CRM Integrations

Business Pro

$375

/month
  • 25,000 messages/minutes included

  • No Setup Fee

  • Unlimited Contacts

  • Dedicated Account Rep

  • 1.5 cents per message/minute on overage

  • CRM Integrations

* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 03/01/2023

More info

Built by
TrueDialog
Installs
30+ installs
Categories
Languages this app is available in
English

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