DIGITALISIM - Expert Intégration HubSpot

Very good support

We're delighted with our collaboration with Digitalism, and in particular Bénédicte, from start to finish of the CRM implementation, and we'll definitely be calling on them again in the future.

We had an excellent experience with Digitalisim

Their team was extremely professional and worked extremely efficiently throughout the project. Our account manager was particularly responsive, available and very pleasant, which made the collaboration even smoother. I highly recommend their services and wouldn't hesitate to call on them again for our future needs.

Excellent support in CRM implementation

Very satisfied with Digitalisim's mission. Lola's efficiently guided us in defining the specifications, creating automation and first dashboards, and help us ensuring user's training. We are thankful for her professionalism and patience, our discussions were always fruitful, her explanations clear, her recommendations realistic. Thank you!

Excellent support in merging duplicates

Very satisfied with Digitalisim's mission. Gianni efficiently guided us in defining the specifications and merger priorities, then delivered a clean base quickly and thoroughly. Thank you very much!

Super support

Thank you Victoria for your professionalism and patience. Quality CRM to optimize our development.

HubSpot CRM implementation - Professional, friendly and efficient

Thank you to Sarah BUSSON for her professionalism, her kindness and her support throughout the year. Our discussions were always fruitful, the explanations clear, the recommendations realistic and coherent. The backoffice training was also very clear. Thank you for this support.

High-quality, tailor-made support

As part of the migration and implementation of our CRM to HubSpot, we were supported by the Digitalism team, and more specifically by Barbara Guet. The support provided was educational, structured and of the highest quality, enabling us to quickly get to grips with the tool and optimize our processes. Many thanks to Barbara for her availability, clarity and sense of service, a true model of efficiency and attentiveness.

First steps in project coordination: an outstanding experience

It was my first project, and I was accompanied by Chiara, my colleague at BAW, who played a key role as PMO. It was a very important experience for me. Of course, some things had to be reviewed along the way - which is normal - but whenever there were misunderstandings, Bénédicte was able to hear them and respond with great clarity. This collaborative dynamic really contributed to the success of the project. Thanks again to Bénédicte and her team!

Responsiveness, efficiency and professionalism

I was lucky enough to be accompanied by Gianni on the implementation and optimization of HubSpot and ActiveCampaign. His technical expertise is impressive: he knows the tool perfectly and enabled me to parameterize numerous marketing elements with great efficiency. Every point we discussed together was valuable: clear, concrete, without wasting time. Gianni is both responsive and proactive, and always takes a solution-oriented approach. Over and above his skills, I had total confidence in our exchanges, and he saved me an incredible amount of time - a real guarantee of serenity in working with him. His support was of exemplary quality: I can only warmly recommend him!

CRM experts

Gianni, our technical consultant, was excellent and managed to crack and adapt a lot of things so that it worked and the CRM was better adapted to our business. The process doc and video recording are also very good ideas. Area for improvement: Better understanding of how our business works and clearly defining the necessary criteria, so that our dashboards correspond to the expectations of the sales team, finance and management. In this area, we had to carry out several trials internally before we were able to define exactly what we needed. I would have liked to have had better guidance and support, and I think that this is perhaps what's missing if we're to be at 100%: a better initial diagnosis, a joint construction of the project and then implementation. I'd obviously recommend it if I were asked.