A short but comprehensive and dynamic onboarding process

We’re new to HubSpot and went through a Marketing Hub onboarding session led by Claire Desrues. Claire was attentive, responsive, and a great teacher throughout the process. However, the program is very intensive and would benefit from being better tailored to the participants’ skill level, both in terms of duration and content. Despite this, Claire remains available to assist us whenever we encounter difficulties or hit a roadblock, which is very reassuring and much appreciated. Thanks again, Claire!

Thanks, Steven

A very clear and exceptionally well-led training session. Steven is an excellent instructor—attentive and always available to answer questions. The explanations were practical, step-by-step, and illustrated with relevant examples, which made learning to use the tool easier and more enjoyable. The only area for improvement concerns HubSpot’s requirement to use a one-month trial period. This constraint doesn’t always align with our availability and sometimes limits our ability to apply what we’ve learned to real-world scenarios. Overall, a high-quality, very useful, and perfectly executed training session.