Building with HubSpot with Mark Lotse: A Solid Foundation, Honest Advice, and Genuine Knowledge Transfer

We worked with Mark Lotse GmbH to build our CRM on HubSpot and found a partner who truly adapts to our way of working. The most important thing we’ve learned from this collaboration: A good agency doesn’t just implement everything you ask for. It sets a timeline. More than once, we were told that a particular issue wasn’t the right priority at the moment and that we’d be better off postponing it until the end of the year. It felt unusual at first, but in hindsight, it was exactly the right call. As a result, we now have a solid framework instead of a patchwork of wishes. Mark Lotse doesn’t deliver a standard, off-the-shelf solution, but rather adapts specifically to our needs. And the collaboration takes place through workshops where they don’t just build things for us, but with us. We learn along the way and can then develop many aspects further on our own. Highly recommended for anyone looking for a partner who thinks along with you—and isn’t afraid to say no when necessary.

Successful HubSpot launch and strong partner for years

We started introducing HubSpot with Mark Lotse in 2025. The go-live in January 2026 went smoothly and without any major problems. Our employees were very well supported, trained and closely accompanied throughout the entire phase. Processes were clearly structured and adapted to our requirements - in a practical and understandable way. However, we have been working with Mark Lotse since 2021. It all started with a workshop and the development of our new website. Since then, Mark Lotse has supported us in all marketing topics - from social media and trade fair appearances to success stories. We particularly appreciate the fact that Mark Lotse really understands us and our technical product, which requires explanation, and clearly communicates our positioning as a premium provider to the outside world. For us, Mark Lotse is much more than a service provider - it is a long-term partner on an equal footing. We really enjoy working with the team and always look forward to meeting them in person - both professionally and personally, it's a perfect fit. A clear recommendation.