$45,000 spent, $0 in closed business, and a “200% ROI Guarantee” they refused to honor

I would strongly caution any founder considering SalesLeap, especially if their 200% ROI Guarantee is a major reason you’re signing. We signed up for a 6-month program, with the ROI guarantee measured over 12 months, and spent approximately $45,000. The result? $0 in closed business attributable to SalesLeap. It took their team nearly two months just to get everything properly running, despite me following up almost daily. We repeatedly heard explanations about “warming up email accounts” and technical delays. Our impression was that they simply didn’t have enough resources to properly support their clients. That can happen. Companies grow too quickly and strategies don’t always work. Own it. SalesLeap acknowledged multiple times that they underestimated how difficult construction technology would be. We respected that. But the quality and quantity of leads were consistently disappointing. At times, there weren’t even enough quality leads for our team to work effectively. We repeatedly raised these issues. Instead of materially turning things around, we kept hearing explanations and were presented with opportunities to spend more money on additional services. The numbers are simple: ~$45,000 spent. $0 in closed business through SalesLeap. For context, our overall business grew approximately 90% during the same period. Their system simply didn’t produce results for us. Maybe SalesLeap works very well in other industries. If you have $40–50k available to experiment with and can afford for the investment to produce nothing, it may be a gamble worth taking. But if you’re a small business relying on this investment to drive your growth, I would not put much hope in it — and I definitely wouldn’t consider the “200% ROI Guarantee” a safety net. When our 12-month period ended, we requested the refund. They refused. SalesLeap relied on eligibility requirements to argue that we had voided the guarantee. We strongly disagree. Most frustratingly, throughout the engagement SalesLeap never told us they considered us ineligible for the guarantee. When we asked why they hadn’t warned us while we could still correct the issue, their written response included: “Not our responsibility.” That summarizes my frustration. If you sell a 200% ROI Guarantee, stand behind it. If you believe a customer is invalidating it, tell them while they can fix it — not when they request their refund. We spent ~$45,000, significant team time, generated $0 in closed business, and ended up fighting over the guarantee that helped convince us to sign. My advice: treat SalesLeap as an experiment, not a guaranteed growth investment. Only spend what you can afford to lose. Read every eligibility condition carefully and get in writing exactly what can invalidate the guarantee. I genuinely wish we had never signed up. I’m happy to speak with anyone considering SalesLeap and share additional details (info@safetyclerk.com).

Avi Deserves a Workflow of Appreciation!

Working with Avi throughout our HubSpot Marketing Pro onboarding has been an outstanding experience. His professionalism, patience, and strategic guidance made a complex implementation process feel organized and manageable from the start. As we worked through everything from lifecycle stages and lead scoring to segmentation strategy, nurture workflows, reporting dashboards, and email deliverability troubleshooting, Avi consistently took the time to explain best practices in a way that was both practical and easy to apply. What stood out most was his ability to balance technical expertise with genuine partnership. He remained responsive, solutions-oriented, and incredibly supportive through every challenge and question along the way. Avi has been instrumental in helping us build a stronger long-term marketing foundation, and I would highly recommend him to anyone implementing HubSpot or scaling their marketing automation strategy.