Disappointed with MWB’s Approach

Overall usability: Beyond the HPOS issue, the plugin does what it promises at a basic level, but the user experience feels dated and heavy compared to other WooCommerce–CRM integrations.

- Quick setup, IF you don't need need HPOS (enabled by default for ALL new WooCommerce installations). - Reliable Deals and Contact information.

We tested this plugin as a HubSpot integration option for our WooCommerce store, but our experience has been frustrating. - HPOS compatibility paywall: WooCommerce officially made High-Performance Order Storage (HPOS) stable and enabled by default since October 2023. It’s disappointing that MWB chose to release HPOS support only as a paid add-on (~$200/year), instead of including it in the core plugin. This feels like forcing users to pay extra for a fundamental update rather than delivering a modern standard. - Trust and transparency: This approach undermines confidence. WooCommerce powers ~40% of all online stores, and HPOS is NOT a “premium” feature - it’s REQUIRED for stability and performance. Gating it behind a paywall feels like a short-term cash grab instead of long-term value creation. - Impact on HubSpot’s reputation: Since MWB is the official HubSpot partner for WooCommerce, this decision reflects poorly not only on MWB but also on HubSpot itself. Many e-commerce businesses rely on HubSpot for marketing and CRM, and integrations should make life easier, not introduce new hidden costs.

Trop d'erreurs

Malheureusement, beaucoup de bugs avec cette intégration. Des problèmes de synchronisation, des commandes WooCommerce qui se synchronisent dans la même transaction, un support qui est plus ou moins réactif selon les périodes. J'entends que c'est un plugin gratuit, mais on pouvait payer un forfait pour avoir quelque chose de parfait, on le ferait ! Dommage.

Permet de synchroniser en masse beaucoup de commandes Woo.

Trop de bugs