Integrate chat data with HubSpot

Use your live chat sessions to create new HubSpot contacts. All it takes is a few quick clicks from inside your WhosOn chat app. No switching between platforms, and no need to copy-paste data.

Keep your CRM records current

As well as adding new HubSpot contacts, WhosOn will also update existing ones. So, anytime a customer or lead returns to chat, you can seamlessly push that fresh data to the right HubSpot record.

Save time on manual data entry

WhosOn will auto-populate your CRM submissions with data retrieved from each chat session. So, you don't have to search the conversation to find and type out contact information. It's all automatically pulled in for you.

Get all your information in one place

Your chat transcripts contain valuable customer information. So, you don't want it stuck in a silo. That's why WhosOn automatically stores chat transcripts against your HubSpot contacts, to enrich your records.

Give intelligent support

Inform future chat sessions by syncing HubSpot data back to WhosOn. Any IDs to your new or updated HubSpot records are pushed to WhosOn and logged against the visitor's record. So, it's that bit easier to give smart, informed service.