Highbrid Media helps clients understand and implement marketing, sales and customer service technology and processes that enable them to reach their goals. We’re a diverse agency with Black and Latino leadership and a passion for solving our clients’ challenges so they can grow bigger and better. We empower our clients’ growth by enabling better technology architecture built around more efficient processes. Each member of a client’s team who joins us in the journey gains back at least 30 minutes of their time each week (we’ll measure it and show you!). Leveraging HubSpot's first-in-class CRM Platform and our 20+ years of experience in revenue operations, we help SMBs discover gaps in their processes, identify opportunities, accelerate their conversion cycles and design a customer journey that eliminates inefficiencies creating more predictable revenue.
I have had the privilege of working with Juan and his team at two different organizations over the past four years. At Climate Nexus, he supported a mid-sized communications agency with all things HubSpot, hosting weekly office hours meetings, managing a CRM with thousands of contacts, training new staff, and upskilling senior staff to improve the organization's media relations, digital campaigns, and fundraising efforts. Since my organization spun out on its own as a boutique shop, he and his team were still willing to support us despite being at a much smaller scale and context. The care never changed, and I still feel just as valued as a client even though we're much, much smaller. I refer Highbrid to anyone who'll listen. Juan is simply the best at what he does and an outstanding human being who graciously meets you where you're at, no matter the level of your technical knowledge. He's generous and kind and a complete wiz. I hope I get to continue working with him for many years to come in this role and into the future.
Working with Juan and the Highbrid team has been excellent. The insights and perspectives they add to our team are invaluable and they always respond to our questions in a reasonable amount of time. Juan is always sharing tips and new features in HubSpot. We can bounce ideas for workflows, emails, and sales around and get solid feedback. They know HubSpot. They Know CRM. They know Inbound. Juan is our go-to partner for collaborating and coming up with fresh ideas. Highbrid is a partner we rely on for continued growth.
As an app creator in the ecosystem, we worked with Highbrid to solve several client challenges. They have been excellent with their communication, proactive with feedback, and a source for great ideas in the non-profit space. Highly recommended!
We needed help to transition from just serving our participants to consulting for other community organizations. Our PR agency referred us to Highbrid Media to assist with both internal and external lead generation. Without them we would be lost. Thanks Juan!
We have been working with Juan and the team at Highbrid for a few months now and we have already realized a 20% increase in sales and a 60% increase in lead generation. Our business development and CRM processes have greatly improved. We are excited about the new few months as we continue to scale and level-up with Highbrid's help.