Raka

Exceptional HubSpot Expertise and Ongoing Value

Mary did a tremendous job onboarding our teams for Sales, Marketing, and Services hubs. She has exceptional product knowledge, understands how businesses can leverage the power of HubSpot features and automations, and effortlessly explains concepts, workflows, and features to team members regardless of their background or familiarity with the product. She was able to answer all of our questions, provided honest feedback, and was a very helpful guide to our teams. Her use of the HubSpot project—with tasks tailored to our specific needs, detailed descriptions, and convenient links to additional resources and feature setup guides—was extremely helpful during the onboarding process and continues to serve as valuable reference material. I've returned to her Sales and Marketing customer journey diagrams countless times. I strongly recommend Mary and Raka if your team needs general onboarding support or assistance thinking through more complex HubSpot implementations. She's exceptional.

Great experience!

Sara was our onboarding specialist and she addressed all of the questions we could have asked :) When she didn't know the answer, she took the time to find a resource that would help. Overall, a great experience.

Thank you, Mary and Raka!

We had a great experience onboarding HubSpot with Mary as our guide. She was highly professional and anticipated our needs. We hope that if we should ever need assistance again with HubSpot that Raka and Mary will be there to help, though I doubt we will. They did a wonderfully, comprehensive job!

Great Onboarding Experience

Mary and Brian provided amazing support in helping our organization understand the ways of fully leveraging the capabilities on the sales hub

Could not recommend enough

I had an exceptional experience with Raka, particularly with my HubSpot Accreditation & Onboarding Manager, Mary P. From our very first call, Mary took the time to get to know me, always starting our conversations by asking about my week and following up on previous discussions. Her attention to detail and genuine interest made me feel comfortable and valued—a small but meaningful gesture that truly adds up over 15+ hours of onboarding. As it pertains to Mary's understanding of the software and her ability to coach me through it, I can't imagine anyone being more qualified. Her deep understanding of the software and ability to coach me through every step made the entire process seamless.

Would not recommend

In 2025, we reactivated our HubSpot account, having previously used the platform and already familiar with its basic functionality. During the onboarding process, we were hoping to explore more advanced technical features. However, many of the technical questions we had were not fully addressed, and we were frequently directed to HubSpot support for assistance. This led to frustration as it extended the time needed to get answers and limited the value of the onboarding sessions. We ended up spending more time independently researching solutions than we had anticipated.

Amazing Partner!

The Raka team has been an incredible partner to us - helping to take our usage of HubSpot tools and automation to the next level - benefitting not just our marketing efforts but integration with sales and driving leads as well. Organized, goal oriented, forward thinking - they always have an idea or solution for our "what's next"!

Very Helpful

Mary Pouliot was an exceptional HubSpot Onboarding manager! Mary was super professional, engaging, personable and very informative in all aspects of the onboarding process. We were able to optimize HubSpot the best way possible because of Mary. Highly recommend Mary with Raka!!

Helpful

Really appreciate all the awesome support over the last two months. Learned a lot!

Full Service HubSpot Partner

As a small start-up, I relied on Raka for a wide range of services and they didn't disappoint. I used them as an extension of our marketing team and as HubSpot experts. They were essential in developing reporting to inform our marketing and content strategy. They helped us launch a new website. They also helped build a variety of automated workflows so we could work more efficiently and provide our audience the best experience possible. Their entire team was friendly, responsive and a joy to work with.