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GUIDEcx

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Aplicación

GUIDEcx

The industry leader in customer onboarding

Desarrollado por
GUIDEcx
Instalaciones
Más de 100 instalaciones
Clasificación

5(2)

Inicia sesión para instalarRequiere suscripción a GUIDEcx

Requisitos

Plan de HubSpot
    Funciona con todos los planes de HubSpot
Más información
Permisos de cuenta de HubSpot
Ver los permisos de cuenta requeridos
Suscripción: GUIDEcx
Suscripciones: Starter, Professional o Advanced

Vista general

GUIDEcx is an intuitive onboarding solution that simplifies complex onboarding and implementation workflows. We are the world's leading client onboarding solution, with more than 250,000 projects successfully completed.

Our best-in-class customer onboarding solution will help your team improve efficiency, boost team capacity, and better manage internal resources.

Upgrade your first impression by onboarding customers faster and easier — every time. Unlike other project management tools, GUIDEcx is built to engage not only your internal team but any external custome, vendor, or third-party stakeholders without the need to sign in or create an account.

Superior value, paired with superior customer service

"The onboarding reps helped me set up my projects from the beginning, offering key insights into how to improve my process and apply their product most powerfully to my organization...Totally worth the investment."

- April L., VP of Client Experience

The GUIDEcx and HubSpot Integration

The GUIDEcx and HubSpot integration is intentionally designed to keep sales and onboarding teams on the same page.

Put the days of messy sales to onboarding handoffs behind you; automatically create and populate a live onboarding project for new customers, and keep HubSpot as the system of record by automatically pushing onboarding progress from GUIDEcx into HubSpot.

Your sales and customer success teams can quickly reference the GUIDEcx CRM card on the deal pages in HubSpot where they already spend time. This way, customer relationships stay strong throughout every new handoff because internal teams are on the same page.

Eliminate silos, boost cross-functional collaboration, and engage your customers without delay, all through the GUIDEcx and HubSpot integration.

Características

Facilitate a seamless handoff between sales and implementation teams

Set your custom trigger event for new project creation, automatically activate the right onboarding template based on SKU/product purchased in HubSpot, and send Slack messages to team members once the automation is complete.

Manage internal team resources with ease

Assign a project manager automatically according to any resource management logic you choose.

Partner for success with customers and third parties

Invite customer team members to a project using associated contacts in HubSpot. Grab customer information for merge tags that can be used to personalize system-automated emails and outreach.

Keep HubSpot as your system of record

Push onboarding project progress from GUIDEcx into a CRM card in HubSpot that lives on deal pages where sales teams already spend time. This easy-to-reference project tracker keeps sales and onboarding teams on the same page without lengthy emails or status meetings.

Fully customize your workflow to suit your needs

Users can now completely customize their HubSpot and GUIDEcx workflow using Recipe Builder — a native iPaaS environment by GUIDEcx. Recipe Builder allows users to design their own triggers and actions in a code-free, flexible environment.

Funcionalidad de la aplicación

Datos compartidos
Fuente de datos
Dirección de sincronización
En HubSpot
En HubSpot

Project

Negocios

Negocios

Más información sobre los datos compartidos

This app adds a new field to the Deal called "Create GUIDEcx Project". You can then configure deal workflows to trigger GUIDEcx project creation webhook with the Deal information. Then project status update in GUIDEcx also flow back into the HubSpot deal via a CRM card. See https://help.guidecx.com/en/articles/5635796-HubSpot

Valoraciones

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5/5
    8 de may. de 2024
  • Babcock, L.

  • Tecnología - software
  • De 51 a 200 empleados

5/5
    19 de jul. de 2023

Automating the Sales to Services Hand-Off

As longtime users of Guidecx, the HubSpot integration allows us to automate the sales to services hand-off, keeping our teams aligned and providing a seamless experience for the customer. The integration allows us to automate tedious tasks like creating projects and entering customer and product details while ensuring our customer success team receives the information needed to launch onboarding projects and begin customer engagement. The integration is built on a robust platform allowing for a very high degree of customization and workflow automation which we have only begun to leverage. I am consistently impressed with the value that Guidecx provides in their services, and their third-party integrations are no exception.

¿Qué problema intentas resolver?

Managing our customer onboarding project portfolio.

  • Fullhart, J.

  • Tecnología - software
  • De 51 a 200 empleados

Esta aplicación requiere uno de los planes de suscripción de GUIDEcx.

Starter

6800 US$

/año
  • Persona-Based Project Experiences

  • White Labeled Customer Portal

  • Persona-Based Project Experiences

  • Vanity URL

  • Customer Login via Magic Link

  • Actionable emails

  • Internal and External Project Chat

  • Streamlined Customer Portal

  • Approval Flows

  • Mobile App (Apple & Android)

  • Intelligent Forecasted End Date

  • Gantt, List, and Board Views

  • At-Risk Task Identification

  • Partner Portal

  • 3rd Party Involvement

  • Custom Fields

  • Merge Tags

  • Report Navigator

  • Scheduled Reports

  • Knowledge Base

  • Support Tickets

Starter

6800 US$

/año
  • Persona-Based Project Experiences

  • White Labeled Customer Portal

  • Persona-Based Project Experiences

  • Vanity URL

  • Customer Login via Magic Link

  • Actionable emails

  • Internal and External Project Chat

  • Streamlined Customer Portal

  • Approval Flows

  • Mobile App (Apple & Android)

  • Intelligent Forecasted End Date

  • Gantt, List, and Board Views

  • At-Risk Task Identification

  • Partner Portal

  • 3rd Party Involvement

  • Custom Fields

  • Merge Tags

  • Report Navigator

  • Scheduled Reports

  • Knowledge Base

  • Support Tickets

* El precio que aparece aquí es solo para fines de visualización. Los precios no incluyen impuestos, incentivos, descuentos u otras variables. Debes comunicarte con nuestro partner para obtener la información de precios más actualizada y correcta. HubSpot no se hace responsable de los precios que proporcionan nuestros partners. Precios actualizados por última vez: 02/04/2024

Más información

Desarrollado por
GUIDEcx
Instalaciones
Más de 100 instalaciones
Categorías
Idiomas en los que está disponible esta aplicación
Inglés

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