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GUIDEcx

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GUIDEcx

The industry leader in customer onboarding

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GUIDEcx
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요구 사항

HubSpot 요금제
    모든 HubSpot 플랜에서 작동
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HubSpot 계정 권한
필수 계정 권한 보기
GUIDEcx 구독
Starter, Professional 또는 Advanced 플랜

개요

GUIDEcx is an intuitive onboarding solution that simplifies complex onboarding and implementation workflows. We are the world's leading client onboarding solution, with more than 250,000 projects successfully completed.

Our best-in-class customer onboarding solution will help your team improve efficiency, boost team capacity, and better manage internal resources.

Upgrade your first impression by onboarding customers faster and easier — every time. Unlike other project management tools, GUIDEcx is built to engage not only your internal team but any external custome, vendor, or third-party stakeholders without the need to sign in or create an account.

Superior value, paired with superior customer service

"The onboarding reps helped me set up my projects from the beginning, offering key insights into how to improve my process and apply their product most powerfully to my organization...Totally worth the investment."

- April L., VP of Client Experience

The GUIDEcx and HubSpot Integration

The GUIDEcx and HubSpot integration is intentionally designed to keep sales and onboarding teams on the same page.

Put the days of messy sales to onboarding handoffs behind you; automatically create and populate a live onboarding project for new customers, and keep HubSpot as the system of record by automatically pushing onboarding progress from GUIDEcx into HubSpot.

Your sales and customer success teams can quickly reference the GUIDEcx CRM card on the deal pages in HubSpot where they already spend time. This way, customer relationships stay strong throughout every new handoff because internal teams are on the same page.

Eliminate silos, boost cross-functional collaboration, and engage your customers without delay, all through the GUIDEcx and HubSpot integration.

기능

Facilitate a seamless handoff between sales and implementation teams

Set your custom trigger event for new project creation, automatically activate the right onboarding template based on SKU/product purchased in HubSpot, and send Slack messages to team members once the automation is complete.

Manage internal team resources with ease

Assign a project manager automatically according to any resource management logic you choose.

Partner for success with customers and third parties

Invite customer team members to a project using associated contacts in HubSpot. Grab customer information for merge tags that can be used to personalize system-automated emails and outreach.

Keep HubSpot as your system of record

Push onboarding project progress from GUIDEcx into a CRM card in HubSpot that lives on deal pages where sales teams already spend time. This easy-to-reference project tracker keeps sales and onboarding teams on the same page without lengthy emails or status meetings.

Fully customize your workflow to suit your needs

Users can now completely customize their HubSpot and GUIDEcx workflow using Recipe Builder — a native iPaaS environment by GUIDEcx. Recipe Builder allows users to design their own triggers and actions in a code-free, flexible environment.

앱 기능

공유 데이터
데이터 소스
동기화 방향
HubSpot에 있음
HubSpot에 있음

Project

거래

거래

공유 데이터에 대한 자세한 정보

This app adds a new field to the Deal called "Create GUIDEcx Project". You can then configure deal workflows to trigger GUIDEcx project creation webhook with the Deal information. Then project status update in GUIDEcx also flow back into the HubSpot deal via a CRM card. See https://help.guidecx.com/en/articles/5635796-HubSpot

리뷰

리뷰 필터링:

정렬:


5/5
    2024년 5월 8일
  • Babcock, L.

  • 기술 - 소프트웨어
  • 직원 51~200명

5/5
    2023년 7월 19일

Automating the Sales to Services Hand-Off

As longtime users of Guidecx, the HubSpot integration allows us to automate the sales to services hand-off, keeping our teams aligned and providing a seamless experience for the customer. The integration allows us to automate tedious tasks like creating projects and entering customer and product details while ensuring our customer success team receives the information needed to launch onboarding projects and begin customer engagement. The integration is built on a robust platform allowing for a very high degree of customization and workflow automation which we have only begun to leverage. I am consistently impressed with the value that Guidecx provides in their services, and their third-party integrations are no exception.

어떤 문제를 해결하려고 하나요?

Managing our customer onboarding project portfolio.

  • Fullhart, J.

  • 기술 - 소프트웨어
  • 직원 51~200명

이 앱에는 다음 GUIDEcx 구독 요금제 중 하나가 필요합니다.

Starter

US$6,800

/년
  • Persona-Based Project Experiences

  • White Labeled Customer Portal

  • Persona-Based Project Experiences

  • Vanity URL

  • Customer Login via Magic Link

  • Actionable emails

  • Internal and External Project Chat

  • Streamlined Customer Portal

  • Approval Flows

  • Mobile App (Apple & Android)

  • Intelligent Forecasted End Date

  • Gantt, List, and Board Views

  • At-Risk Task Identification

  • Partner Portal

  • 3rd Party Involvement

  • Custom Fields

  • Merge Tags

  • Report Navigator

  • Scheduled Reports

  • Knowledge Base

  • Support Tickets

Starter

US$6,800

/년
  • Persona-Based Project Experiences

  • White Labeled Customer Portal

  • Persona-Based Project Experiences

  • Vanity URL

  • Customer Login via Magic Link

  • Actionable emails

  • Internal and External Project Chat

  • Streamlined Customer Portal

  • Approval Flows

  • Mobile App (Apple & Android)

  • Intelligent Forecasted End Date

  • Gantt, List, and Board Views

  • At-Risk Task Identification

  • Partner Portal

  • 3rd Party Involvement

  • Custom Fields

  • Merge Tags

  • Report Navigator

  • Scheduled Reports

  • Knowledge Base

  • Support Tickets

* 여기에 표시된 가격은 표시 목적으로만 사용됩니다. 모든 가격에는 세금, 인센티브, 할인 또는 기타 가격 변수가 포함되어 있지 않습니다. 가장 최신의 정확한 가격 정보를 알고 싶다면 파트너에게 연락해야 합니다. HubSpot은 파트너가 제공하는 이 가격 정보에 대해 어떠한 책임도 지지 않습니다. 마지막 가격 업데이트 날짜: 2024.04.02.

자세한 정보

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GUIDEcx
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