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Jira Sync by IssueLinker

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Jira Sync by IssueLinker

Customer reports it in HubSpot, engineering sees it in Jira, and every update flows both ways with no handoff, no copy-paste, no Slack ping.
Desarrollado por
IssueLinker
Instalaciones
Más de 10 instalaciones
Inicia sesión para instalarRequiere suscripción a Jira Sync by IssueLinker

Requisitos

Plan de HubSpot
Permisos de cuenta de HubSpot
Ver los permisos de cuenta requeridos
Tipo de acceso
Compartida
Suscripción: Jira Sync by IssueLinker
Suscripciones: Growth o Business

Vista general

IssueLinker keeps your HubSpot tickets and Jira issues in sync, so your support team and your engineering team work from the same source of truth, without copying anything between tools.


When a customer reports a bug in HubSpot, your support team can create or link a Jira issue directly from the ticket card. As engineers move the issue through your Jira workflow, the status flows back to HubSpot automatically. Comments work both ways: a note added to the HubSpot ticket appears as a Jira comment, and replies from engineering surface as ticket notes, so support reps always know what's happening without leaving HubSpot.


Built for teams running customer support on HubSpot Service Hub and engineering on Jira. Install once, configure nothing, and stop bouncing between two tabs every time a customer hits a bug.

Características

HubSpot ticket with live Jira issue status.

Two-way sync between HubSpot tickets and Jira issues

Every linked ticket and issue stays in sync automatically. Comments, status changes, and closures flow in both directions in real time. No manual updates, no copy-paste.

Create a Jira issue from a HubSpot ticket.

Create Jira issues from a HubSpot ticket

Open any ticket, click Create Issue on the IssueLinker card, pick a Jira team, and the new issue is created and linked in one step, with the ticket subject and description already filled in.

Comment synced between HubSpot and Jira.

Two-way comment sync

Notes added to a linked HubSpot ticket appear as comments on the Jira issue, and Jira comments are mirrored back as ticket notes, so support and engineering stay in the loop without switching tools.

Funcionalidad de la aplicación

Datos compartidos
Fuente de datos
Dirección de sincronización
En HubSpot
En HubSpot

Jira Issues

Tickets

Tickets

Contacts

Contactos

Contactos

Owners

Propietarios

Propietarios

CMS Files

Archivos del CMS

Archivos del CMS

Conversations

Conversaciones

Conversaciones

Más información sobre los datos compartidos

IssueLinker only reads HubSpot ticket data (subject, description, notes, pipeline stage) for tickets your team explicitly links or creates a Jira issue for via the IssueLinker card. We do not crawl, index, or store data from other tickets.


For linked tickets, IssueLinker syncs the following in real time via HubSpot and Jira webhooks:

• Ticket subject and description → Jira issue (one-time, on creation)

• HubSpot notes → Jira comments (whenever a new note is added)

• Jira comments → HubSpot notes (whenever a new comment is added)

• Jira issue status → HubSpot "Jira Issue Status" custom property (whenever the status changes)

• HubSpot ticket closed → Jira issue transitioned to Done (whenever the pipeline stage changes to closed)


What IssueLinker stores: an installation record per HubSpot portal (portal ID, OAuth tokens, Jira site ID), and a link record per ticket↔issue pair (HubSpot ticket ID and Jira issue key). We do not store the contents of

tickets, issues, comments, or notes. Those live in HubSpot and Jira and are read on demand.


Data is stored in an encrypted Postgres database (Neon, US region). Access is restricted to IssueLinker's serverless functions running on Vercel. We never share, sell, or repurpose your data. On uninstall, all installation and link records for your portal are deleted within 30 days.

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Esta aplicación requiere uno de los planes de suscripción de Jira Sync by IssueLinker.

Growth

14 días de prueba gratuita

32,50 US$

/mes

Simple pricing for teams that move fast.

  • Inline card on every HubSpot ticket

  • Two-way comment sync (HubSpot notes ↔ Jira comments)

  • Unlimited ticket ↔ Jira issue links

  • Email Support

Growth

14 días de prueba gratuita

32,50 US$

/mes

Simple pricing for teams that move fast.

  • Inline card on every HubSpot ticket

  • Two-way comment sync (HubSpot notes ↔ Jira comments)

  • Unlimited ticket ↔ Jira issue links

  • Email Support

* El precio que aparece aquí es solo para fines de visualización. Los precios no incluyen impuestos, incentivos, descuentos u otras variables. Debes comunicarte con nuestro partner para obtener la información de precios más actualizada y correcta. HubSpot no se hace responsable de los precios que proporcionan nuestros partners. Precios actualizados por última vez: 21/08/2026

Más información

Desarrollado por
IssueLinker
Instalaciones
Más de 10 instalaciones
Categorías
Idiomas en los que está disponible esta aplicación
Inglés

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