Jira Sync by IssueLinker
Built by - IssueLinker
Installs - 10+ installs
Requirements
HubSpot Plan HubSpot Account permissions - View the required account permissions
Access Type Shared Jira Sync by IssueLinker Subscription - Growth or Business plans
Overview
1/4 - IssueLinker Demo
IssueLinker keeps your HubSpot tickets and Jira issues in sync, so your support team and your engineering team work from the same source of truth, without copying anything between tools.
When a customer reports a bug in HubSpot, your support team can create or link a Jira issue directly from the ticket card. As engineers move the issue through your Jira workflow, the status flows back to HubSpot automatically. Comments work both ways: a note added to the HubSpot ticket appears as a Jira comment, and replies from engineering surface as ticket notes, so support reps always know what's happening without leaving HubSpot.
Built for teams running customer support on HubSpot Service Hub and engineering on Jira Cloud. Setup is OAuth only and takes about two minutes, with no scripts or engineering work. It runs on any HubSpot plan, including free, so you can stop bouncing between two tabs every time a customer hits a bug.
Here is how your support and engineering teams stay on the same page:
Two-way sync. Status, comments, and closures move in both directions in real time. Close a ticket and the issue moves on. Move the issue through your Jira workflow and the ticket updates, with the current status stored on the ticket as a real HubSpot property you can filter and report on.
Create or draft issues with AI. Create a linked Jira issue from any ticket in one click with the summary and description pre-filled, or let AI read the full ticket conversation and draft it for you. Project, issue type, priority, labels, and assignee are all set from the card. The draft waits for a teammate to review it before anything reaches Jira.
Attachment sync. Screenshots and files the customer sent come across to the issue as native Jira attachments, so engineering sees the evidence and not just a description. Images, plus PDF, CSV, and text files.
Close the ticket when the issue is done. Pick the Jira statuses that mean finished and the linked HubSpot ticket moves to the pipeline stage you choose, so nobody has to close the same work twice.
Bulk import. Already using Jira? Import your existing issues into HubSpot in one pass, so nothing starts from zero.
Works on any HubSpot plan. No dependency on paid HubSpot workflows, and any teammate can create or link issues with no Jira seat required.
And much more. Owner stamping, AI guidance you control, and field-level customization. Visit IssueLinker to see everything.
Features
Two-way sync between HubSpot tickets and Jira issues
Every linked ticket and issue stays in sync automatically. Comments, status changes, and closures flow in both directions in real time. No manual updates, no copy-paste.
Create Jira issues from a HubSpot ticket
Open any ticket, click Create Issue on the IssueLinker card, pick a Jira team, and the new issue is created and linked in one step, with the ticket subject and description already filled in.
Two-way comment sync
Notes added to a linked HubSpot ticket appear as comments on the Jira issue, and Jira comments are mirrored back as ticket notes, so support and engineering stay in the loop without switching tools.
App Functionality
Shared Data
Jira Issues | ||
Contacts | ||
Owners | ||
CMS Files | ||
Conversations |
IssueLinker only reads HubSpot ticket data (subject, description, notes, pipeline stage) for tickets your team explicitly links or creates a Jira issue for via the IssueLinker card. We do not crawl, index, or store data from other tickets.
For linked tickets, IssueLinker syncs the following in real time via HubSpot and Jira webhooks:
• Ticket subject and description → Jira issue (one-time, on creation)
• HubSpot notes → Jira comments (whenever a new note is added)
• Jira comments → HubSpot notes (whenever a new comment is added)
• Jira issue status → HubSpot "Jira Issue Status" custom property (whenever the status changes)
• HubSpot ticket closed → Jira issue transitioned to Done (whenever the pipeline stage changes to closed)
What IssueLinker stores: an installation record per HubSpot portal (portal ID, OAuth tokens, Jira site ID), and a link record per ticket↔issue pair (HubSpot ticket ID and Jira issue key). We do not store the contents of
tickets, issues, comments, or notes. Those live in HubSpot and Jira and are read on demand.
Data is stored in an encrypted Postgres database (Neon, US region). Access is restricted to IssueLinker's serverless functions running on Vercel. We never share, sell, or repurpose your data. On uninstall, all installation and link records for your portal are deleted within 30 days.
Reviews
Pricing
Growth
$32.50
/monthSimple pricing for teams that move fast.
Inline card on every HubSpot ticket
Two-way comment sync (HubSpot notes ↔ Jira comments)
Unlimited ticket ↔ Jira issue links
Email Support
Growth
$32.50
/monthSimple pricing for teams that move fast.
Inline card on every HubSpot ticket
Two-way comment sync (HubSpot notes ↔ Jira comments)
Unlimited ticket ↔ Jira issue links
Email Support
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 08/21/2026
Most popular
Gmail
Bring HubSpot to your inbox with the HubSpot integration for Gmail.
Google Calendar
Book meetings quickly and easily with HubSpot and Google Calendar.
