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Jira Sync by IssueLinker

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Jira Sync by IssueLinker-icon
App

Jira Sync by IssueLinker

Customer reports it in HubSpot, engineering sees it in Jira, and every update flows both ways with no handoff, no copy-paste, no Slack ping.
Gemaakt door
IssueLinker
Installaties
10+ installaties
Meld je aan om te installerenVereist Jira Sync by IssueLinker-abonnement

Vereisten

HubSpot-abonnement
HubSpot-accountmachtigingen
Bekijk de vereiste accountmachtigingen
Toegangstype
Gedeeld
Jira Sync by IssueLinker-abonnement
Growth of Business plannen

Overzicht

IssueLinker keeps your HubSpot tickets and Jira issues in sync, so your support team and your engineering team work from the same source of truth, without copying anything between tools.


When a customer reports a bug in HubSpot, your support team can create or link a Jira issue directly from the ticket card. As engineers move the issue through your Jira workflow, the status flows back to HubSpot automatically. Comments work both ways: a note added to the HubSpot ticket appears as a Jira comment, and replies from engineering surface as ticket notes, so support reps always know what's happening without leaving HubSpot.


Built for teams running customer support on HubSpot Service Hub and engineering on Jira. Install once, configure nothing, and stop bouncing between two tabs every time a customer hits a bug.

Functies

HubSpot ticket with live Jira issue status.

Two-way sync between HubSpot tickets and Jira issues

Every linked ticket and issue stays in sync automatically. Comments, status changes, and closures flow in both directions in real time. No manual updates, no copy-paste.

Create a Jira issue from a HubSpot ticket.

Create Jira issues from a HubSpot ticket

Open any ticket, click Create Issue on the IssueLinker card, pick a Jira team, and the new issue is created and linked in one step, with the ticket subject and description already filled in.

Comment synced between HubSpot and Jira.

Two-way comment sync

Notes added to a linked HubSpot ticket appear as comments on the Jira issue, and Jira comments are mirrored back as ticket notes, so support and engineering stay in the loop without switching tools.

App-functionaliteit

Gedeelde gegevens
Gegevensbron
Richting van synchronisatie
In HubSpot
In HubSpot

Jira Issues

Tickets

Tickets

Contacts

Contactpersonen

Contactpersonen

Owners

Verantwoordelijken

Verantwoordelijken

CMS Files

CMS-bestanden

CMS-bestanden

Conversations

Gesprekken

Gesprekken

Meer informatie over gedeelde gegevens

IssueLinker only reads HubSpot ticket data (subject, description, notes, pipeline stage) for tickets your team explicitly links or creates a Jira issue for via the IssueLinker card. We do not crawl, index, or store data from other tickets.


For linked tickets, IssueLinker syncs the following in real time via HubSpot and Jira webhooks:

• Ticket subject and description → Jira issue (one-time, on creation)

• HubSpot notes → Jira comments (whenever a new note is added)

• Jira comments → HubSpot notes (whenever a new comment is added)

• Jira issue status → HubSpot "Jira Issue Status" custom property (whenever the status changes)

• HubSpot ticket closed → Jira issue transitioned to Done (whenever the pipeline stage changes to closed)


What IssueLinker stores: an installation record per HubSpot portal (portal ID, OAuth tokens, Jira site ID), and a link record per ticket↔issue pair (HubSpot ticket ID and Jira issue key). We do not store the contents of

tickets, issues, comments, or notes. Those live in HubSpot and Jira and are read on demand.


Data is stored in an encrypted Postgres database (Neon, US region). Access is restricted to IssueLinker's serverless functions running on Vercel. We never share, sell, or repurpose your data. On uninstall, all installation and link records for your portal are deleted within 30 days.

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Deze app vereist een van de volgende Jira Sync by IssueLinker-abonnementen.

Growth

14-dagen gratis proefabonnement

US$ 32,50

/maand

Simple pricing for teams that move fast.

  • Inline card on every HubSpot ticket

  • Two-way comment sync (HubSpot notes ↔ Jira comments)

  • Unlimited ticket ↔ Jira issue links

  • Email Support

Growth

14-dagen gratis proefabonnement

US$ 32,50

/maand

Simple pricing for teams that move fast.

  • Inline card on every HubSpot ticket

  • Two-way comment sync (HubSpot notes ↔ Jira comments)

  • Unlimited ticket ↔ Jira issue links

  • Email Support

* De hier vermelde prijzen dienen alleen ter illustratie. Alle prijzen zijn exclusief belasting, bonussen, kortingen of andere prijsvariabelen. Neem contact op met de partner voor de meest recente en correcte prijsinformatie. HubSpot erkent geen verantwoordelijkheid voor deze prijsinformatie, die wordt verstrekt door onze partners. Prijzen laatst bijgewerkt: 21-08-2026

Meer info

Gemaakt door
IssueLinker
Installaties
10+ installaties
Categorieën
Talen waarin deze app beschikbaar is
Engels

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