Azend Group is a Southeast Asia–based creative transformation consulting agency that empowers vision-led brands and businesses to ascend for better change. With three specialist agencies merged under one roof, we blend strategic insight, creative excellence and digital innovation to deliver brand transformation, campaign activation and end-to-end digital experience across Malaysia, Singapore, Philippines and beyond. Our services include brand strategy & architecture, naming, narrative & identity design; campaign ideation and activation across digital and offline channels; digital transformation, including audits, roadmap, CX/UI-UX, web/app development, e-commerce and emerging tech (Blockchain, Web3); and onboarding & implementation of HubSpot Marketing, Sales and Service Hubs with personalised plans, training and dedicated CRM support.
Trabajar con el Grupo Azend como nuestro socio de formación e implementación fue una experiencia desafiante pero, en última instancia, gratificante. La fase de incorporación fue, francamente, bastante dura, ya que había muchos procesos que entender y una cantidad significativa de trabajo preliminar necesario antes de que pudiéramos empezar a trabajar. Dicho esto, el equipo de Azend, en concreto Ley, Claire, Tammy, Zaf y Richelle, demostraron una paciencia y profesionalidad excepcionales durante todo el proceso. No se limitaron a ejecutar; contribuyeron activamente con ideas, propusieron mejoras y nos ayudaron a diseñar flujos de trabajo que aseguraron la estabilidad del sistema y minimizaron los errores. Como recién llegados a la integración de HubSpot, la experiencia amplió significativamente nuestra perspectiva. Azend nos ayudó a entender cómo los datos podían estructurarse, evolucionar y aprovecharse de formas que nunca habríamos anticipado. Su orientación nos empujó más allá de la implementación básica hacia un uso más estratégico y escalable de la plataforma. Tener a Azend como nuestro socio de HubSpot nos proporcionó estructura, claridad y dirección durante lo que podría haber sido una transición abrumadora. Su experiencia acortó nuestra curva de aprendizaje y nos ayudó a evitar los costosos errores de prueba y error que suelen producirse en las primeras implementaciones. Y lo que es más importante, Azend no se centró únicamente en "poner el sistema en marcha". Se tomaron el tiempo necesario para entender nuestras necesidades operativas y las tradujeron en flujos de trabajo prácticos y estructuras de datos que se alineaban con el funcionamiento real de nuestro negocio. Esto aseguró que HubSpot no era sólo una herramienta que adoptamos, sino un sistema que realmente apoya nuestras operaciones del día a día y la escalabilidad a largo plazo. En resumen, Azend aportó experiencia, previsión y disciplina de ejecución que nos permite centrarnos en el funcionamiento del negocio, mientras que se aseguró de que el sistema se construyó desde cero.
Launchpad was instrumental in our successful HubSpot implementation. Their team of experts provided invaluable guidance and support throughout the entire process. From initial setup to ongoing optimization, Launchpad's expertise was invaluable. Their commitment to ensuring our team's success was evident in every interaction. We highly recommend Launchpad to any company looking to leverage HubSpot to drive growth.
Working with Launchpad on our HubSpot onboarding was a game-changer. From the start, they made everything so much easier. The process can be overwhelming, but their team broke it down in a way that was clear and manageable. The training sessions were super helpful, and they were always there to answer questions, no matter how small.
The custom API integration with HubSpot done by Launchpad was great and the project was completed within reasonable timeframe. Members from Launchpad are extremely helpful, efficient, friendly and attentive. The experience working with them was pleasant and there would definitely be more business to come from us. Keep up the good work!
Responsive, quick and efficient. Experts in technical know-how for all things social media and marketing. What is important for us is that the team is easy to work with and readily accessible. We have considered them as friends rather than just a service provider. Thank you Launchpad!
Excellent onboarding consultation and team training. Pro-active in providing solutions for much needed structure and helping our outfit to transform and strengthen sales and marketing in a big way.
Working with the guys at Launchpad has always been a wonderful experience for us. They have fully supported us in migrating and setting up the hubpost system for our company while ensuring that we are properly trained thereafter. The level of dedication and diligence when it comes to assisting us throughout the process is excellent. Although our objective is only to improve our sales processes initially, they have gone above and beyond in providing enhancement solutions to other organizational areas such as marketing and operations, so that we are able to fully benefit from the HubSpot system. Great work!