Azend Group is a Southeast Asia–based creative transformation consulting agency that empowers vision-led brands and businesses to ascend for better change. With three specialist agencies merged under one roof, we blend strategic insight, creative excellence and digital innovation to deliver brand transformation, campaign activation and end-to-end digital experience across Malaysia, Singapore, Philippines and beyond. Our services include brand strategy & architecture, naming, narrative & identity design; campaign ideation and activation across digital and offline channels; digital transformation, including audits, roadmap, CX/UI-UX, web/app development, e-commerce and emerging tech (Blockchain, Web3); and onboarding & implementation of HubSpot Marketing, Sales and Service Hubs with personalised plans, training and dedicated CRM support.
Att arbeta med Azend Group som vår utbildnings- och implementeringspartner var en utmanande men i slutändan givande upplevelse. Onboardingfasen var uppriktigt sagt ganska tuff eftersom det fanns många processer att förstå och en betydande mängd grundarbete som krävdes innan vi kunde gå live. Med detta sagt visade Azend-teamet, särskilt Ley, Claire, Tammy, Zaf och Richelle, exceptionellt tålamod och professionalism under hela resan. De inte bara utförde, de bidrog aktivt med idéer, föreslog förbättringar och hjälpte oss att utforma arbetsflöden som säkerställde systemstabilitet och minimerade fel. Som nykomlingar inom HubSpot-integration breddade upplevelsen vårt perspektiv avsevärt. Azend hjälpte oss att förstå hur data kunde struktureras, utvecklas och utnyttjas på ett sätt som vi aldrig hade kunnat förutse. Deras vägledning drev oss bortom grundläggande implementering till mer strategisk, skalbar användning av plattformen. Att ha Azend som vår HubSpot-partner gav struktur, klarhet och riktning under vad som kunde ha varit en överväldigande övergång. Deras expertis förkortade vår inlärningskurva och hjälpte oss att undvika kostsamma försök och misstag som vanligtvis kommer med förstagångsimplementeringar. Ännu viktigare är att Azend inte bara fokuserade på att "få systemet live". De tog sig tid att förstå våra operativa behov och översatte dem till praktiska arbetsflöden och datastrukturer som stämde överens med hur vår verksamhet faktiskt fungerar. Detta säkerställde att HubSpot inte bara var ett verktyg som vi använde, utan ett system som verkligen stöder vår dagliga verksamhet och långsiktiga skalbarhet. Kort sagt, Azend bidrog med erfarenhet, framsynthet och genomförandedisciplin så att vi kunde fokusera på att driva verksamheten medan de säkerställde att systemet byggdes rätt från grunden.
Launchpad was instrumental in our successful HubSpot implementation. Their team of experts provided invaluable guidance and support throughout the entire process. From initial setup to ongoing optimization, Launchpad's expertise was invaluable. Their commitment to ensuring our team's success was evident in every interaction. We highly recommend Launchpad to any company looking to leverage HubSpot to drive growth.
Working with Launchpad on our HubSpot onboarding was a game-changer. From the start, they made everything so much easier. The process can be overwhelming, but their team broke it down in a way that was clear and manageable. The training sessions were super helpful, and they were always there to answer questions, no matter how small.
The custom API integration with HubSpot done by Launchpad was great and the project was completed within reasonable timeframe. Members from Launchpad are extremely helpful, efficient, friendly and attentive. The experience working with them was pleasant and there would definitely be more business to come from us. Keep up the good work!
Responsive, quick and efficient. Experts in technical know-how for all things social media and marketing. What is important for us is that the team is easy to work with and readily accessible. We have considered them as friends rather than just a service provider. Thank you Launchpad!
Excellent onboarding consultation and team training. Pro-active in providing solutions for much needed structure and helping our outfit to transform and strengthen sales and marketing in a big way.
Working with the guys at Launchpad has always been a wonderful experience for us. They have fully supported us in migrating and setting up the hubpost system for our company while ensuring that we are properly trained thereafter. The level of dedication and diligence when it comes to assisting us throughout the process is excellent. Although our objective is only to improve our sales processes initially, they have gone above and beyond in providing enhancement solutions to other organizational areas such as marketing and operations, so that we are able to fully benefit from the HubSpot system. Great work!