Azend Group is a Southeast Asia–based creative transformation consulting agency that empowers vision-led brands and businesses to ascend for better change. With three specialist agencies merged under one roof, we blend strategic insight, creative excellence and digital innovation to deliver brand transformation, campaign activation and end-to-end digital experience across Malaysia, Singapore, Philippines and beyond. Our services include brand strategy & architecture, naming, narrative & identity design; campaign ideation and activation across digital and offline channels; digital transformation, including audits, roadmap, CX/UI-UX, web/app development, e-commerce and emerging tech (Blockchain, Web3); and onboarding & implementation of HubSpot Marketing, Sales and Service Hubs with personalised plans, training and dedicated CRM support.
Working with Azend Group as our training and implementation partner was a challenging but ultimately rewarding experience. The onboarding phase was, frankly, quite rough as there were many processes to understand and a significant amount of groundwork required before we could go live. That said, the Azend team, specifically Ley, Claire, Tammy, Zaf, and Richelle demonstrated exceptional patience and professionalism throughout the journey. They didn’t just execute; they actively contributed ideas, proposed improvements, and helped us design workflows that ensured system stability and minimised errors. As newcomers to HubSpot integration, the experience significantly broadened our perspective. Azend helped us understand how data could be structured, evolved, and leveraged in ways we would never have anticipated. Their guidance pushed us beyond basic implementation into more strategic, scalable use of the platform. Having Azend as our HubSpot partner provided structure, clarity, and direction during what could have been an overwhelming transition. Their expertise shortened our learning curve and helped us avoid costly trial-and-error mistakes that typically come with first-time implementations. More importantly, Azend didn’t just focus on “getting the system live.” They took the time to understand our operational needs and translated them into practical workflows and data structures that aligned with how our business actually runs. This ensured that HubSpot was not just a tool we adopted, but a system that genuinely supports our day-to-day operations and long-term scalability. In short, Azend brought experience, foresight, and execution discipline allowing us to focus on running the business while they ensured the system was built right from the ground up.
Launchpad was instrumental in our successful HubSpot implementation. Their team of experts provided invaluable guidance and support throughout the entire process. From initial setup to ongoing optimization, Launchpad's expertise was invaluable. Their commitment to ensuring our team's success was evident in every interaction. We highly recommend Launchpad to any company looking to leverage HubSpot to drive growth.
Working with Launchpad on our HubSpot onboarding was a game-changer. From the start, they made everything so much easier. The process can be overwhelming, but their team broke it down in a way that was clear and manageable. The training sessions were super helpful, and they were always there to answer questions, no matter how small.
The custom API integration with HubSpot done by Launchpad was great and the project was completed within reasonable timeframe. Members from Launchpad are extremely helpful, efficient, friendly and attentive. The experience working with them was pleasant and there would definitely be more business to come from us. Keep up the good work!
Responsive, quick and efficient. Experts in technical know-how for all things social media and marketing. What is important for us is that the team is easy to work with and readily accessible. We have considered them as friends rather than just a service provider. Thank you Launchpad!
Excellent onboarding consultation and team training. Pro-active in providing solutions for much needed structure and helping our outfit to transform and strengthen sales and marketing in a big way.
Working with the guys at Launchpad has always been a wonderful experience for us. They have fully supported us in migrating and setting up the hubpost system for our company while ensuring that we are properly trained thereafter. The level of dedication and diligence when it comes to assisting us throughout the process is excellent. Although our objective is only to improve our sales processes initially, they have gone above and beyond in providing enhancement solutions to other organizational areas such as marketing and operations, so that we are able to fully benefit from the HubSpot system. Great work!