IssueLinker keeps your HubSpot tickets and Linear issues in sync, so your support team and your engineering team work from the same source of truth, without copying anything between tools.

When a customer reports a bug in HubSpot, your support team can create or link a Linear issue directly from the ticket card. As engineers update the issue in Linear, the status flows back to HubSpot automatically. Comments work both ways: a note added to the HubSpot ticket appears as a Linear comment, and replies from engineering surface as ticket notes, so support reps always know what's happening without leaving HubSpot.

Built for teams running customer support on HubSpot Service Hub and engineering on Linear. Setup is OAuth only and takes about two minutes, with no scripts or engineering work. It runs on any HubSpot plan, including free, so you can stop bouncing between two tabs every time a customer hits a bug.

Here is how your support and engineering teams stay on the same page:

Two-way sync. Status, comments, and closures move in both directions in real time. Close a ticket and the issue moves to done. Change the issue's status and the ticket updates.

Create or draft issues with AI. Create a linked Linear issue from any ticket in one click with the subject and description pre-filled, or let AI read the full ticket conversation and draft it for you. The draft waits for a teammate to review it before anything reaches Linear.

Customer requests. Attach the requesting account to each Linear issue, so engineering sees which customers are behind every request and can prioritize the highest-impact work. The workflow Linear offers for Intercom, brought to HubSpot.

Attachment sync. Screenshots and files the customer sent come across to the issue. Images show inline in the Linear description, and PDF, CSV, and text files attach to it.

Bulk import. Already using Linear? Import your existing issues into HubSpot in one pass, so nothing starts from zero.

Workflow automation. On Service Hub Professional and above, add the "Create Linear issue" action to a workflow and an issue opens and links itself the moment a ticket hits the stage you pick, with nobody touching the card.

Works on any HubSpot plan. No dependency on paid HubSpot workflows, and any teammate can create or link issues with no Linear seat required.

And much more. Owner stamping, close-on-status automation, and field-level customization. Visit IssueLinker to see everything.