Why?

Most of the relationship signal in a business lives in email, and most of it never makes it into

the CRM because manual entry does not happen. Email Classifier fixes that. It connects to your

Microsoft 365 through Microsoft Graph, reads inbound and outbound business email in flight, and

classifies each message against an industry-specific preset. The result is written straight into

HubSpot: native email and meeting engagements on the contact and company timeline, new contacts

created from real correspondence, personas and titles pulled from signatures, and last-contacted

kept current, all without anyone lifting a finger.

Pick the classifier that matches your business from a library covering professional services,

property, tech distribution, managed IT, legal, accounting, construction, financial services,

recruitment, healthcare, manufacturing, education, not-for-profit, hospitality, real estate and

eCommerce. Each preset uses request types, signals and personas tuned to how that industry works.

CRM cards on contacts, companies and deals surface recent activity and signal trends where your

team already works.

Privacy is the point. We read message content only to produce a classification and never store the

raw email body. What we keep is the classification, a short list of extracted facts, a subject

preview and standard metadata, all of which expire after 90 days. Processing and storage stay in

Australia. There is no add-in to deploy on staff devices.

Setup is self-serve and takes about ten minutes: install, pick your industry, connect Microsoft 365

with a one click admin consent, and choose which mailboxes to monitor.

Key benefits

- Turns email into clean, structured CRM data automatically

- Never stores the raw email body — a defensible answer for IT and privacy reviews

- Microsoft 365 native, no add-in on any device

- 16 industry classifiers, tuned to how your business works

- Native HubSpot engagements, cards and enrichment

- Self-serve setup in about ten minutes