Receive and reply to Instagram DMs right from your HubSpot Inbox
Requirements
HubSpot Plan HubSpot Account permissions - View the required account permissions
Instagram Subscription - Instagram Business plan
Overview
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1/2 - Send & receive your Instagram DMs right at your HubSpot Inbox
Instagram by Octopods lets you connect as many of your Instagram Business Accounts to your HubSpot Inbox(s).
This integration leverages the HubSpot CRM to:
Sync all your Instagram DMs, including story replies & post shares.
Track your Instagram conversations and inquires.
Engage and reply to your Instagram customers right from your HubSpot Inbox.
Features
Instagram Channel for HubSpot Inbox
Connect your Instagram Business Accounts to your desired HubSpot Inbox using the Octopods integration.
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Receive & Reply to your Instagram DMs from your HubSpot Inbox
Receive your Instagram DMs, including story replies & post shares. Reply back to those Instagram conversations with text, media, articles, and more - all from your HubSpot Inbox
No Sign In Required
Just as you install the integration into your HubSpot, Octopods will create an account for you with the same email you're signed in with HubSpot.
Automatic Contact Sycning
Octopods will sync your Instagram leads to HubSpot contacts and associate them to relevant conversation (you can toggle this feature off to default to HS Unknown Visitor and manual contact creation)
App Functionality
Shared Data
Contact | ||
Conversation | ||
Conversation | ||
Conversations | ||
Media | ||
Messages | ||
Users |
Reviews
5.0
4
5.0
4
- Jul 24, 2025
Good Support
Great Support from Tarek and his team
Great Support from Tarek and his team
None
Reddin, S.
- Mar 31, 2025
So easy!
The integration has made managing our IG contacts so much easier and communicating with them directly from HubSpot has been great. Very easy to setup which was great.
Easy setup
none so far
Shields, Z.
Pricing
Instagram Business
$69
/month/per account - Supports Instagram Business accounts
Send and receive messages with Instagram
Unlimited HubSpot Accounts
Unlimited messages (Subject to fair use policy)
Instagram Business
$69
/month/per account - Supports Instagram Business accounts
Send and receive messages with Instagram
Unlimited HubSpot Accounts
Unlimited messages (Subject to fair use policy)
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 02/18/2026
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