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Microsoft Dynamics 365

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App

Microsoft Dynamics 365

HubSpot Certified App

Data Sync - Sync HubSpot and Dynamics contact, company & product data

Built by
HubSpot
Installs
3K installs
Rating

2.5(23)

Sign in to installRequires Microsoft Dynamics 365 subscription

Requirements

HubSpot Plan
HubSpot Account permissions
No permissions required
Microsoft Dynamics 365 Subscription
Sales Professional, Sales Enterprise, or Sales Premium plans

Overview

Here’s what you’ll get with the HubSpot app for Microsoft Dynamics 365:

  • Easy to get started - no technical work required
  • Fast app your whole team can rely on
  • Two-way contact, lead and account sync that automatically updates changes from one system to the other
  • Choose which records sync from HubSpot to Microsoft Dynamics 365
  • Send lead scores from HubSpot to Microsoft Dynamics 365

...with all of these features and more, your sales team will be more productive than ever. With this app, you’ll empower your sales team with valuable data to help them prioritize their outreach, save time, build more meaningful relationships, and close more deals.

Plus, HubSpot employs a team of engineers and support staff dedicated to maintaining and improving your app.

Note: We only support cloud domains hosted on dynamics.com.

Features

1

Two-way data sync

Keep both systems updated by syncing new and existing records as well as updates between HubSpot and Microsoft Dynamics 365. Sync Microsoft Dynamics 365 leads, contacts, accounts, opportunities, products and more to HubSpot. Create your own custom field mappings or make changes to your default ones with Data Hub Starter or Professional plans.

Create sales orders in Microsoft Dynamics 365

Create a Microsoft Dynamics 365 sales order and add in all the relevant information–so sales reps can kick off the next steps in the fulfillment process–without navigating away from HubSpot. Create it automatically using a HubSpot deal workflow or manually through a HubSpot deal record.

Custom field mappings

Custom field mappings are available with Data Hub Starter or Up. Custom mappings add the flexibility to create your own mappings or make changes to your default ones.

Close the loop between marketing and sales

Use details from Microsoft Dynamics 365 opportunities, leads, contacts and accounts to personalize marketing emails, segment your database, or send emails on behalf of a lead’s sales rep.

HubSpot embedded in Microsoft Dynamics 365

Utilize HubSpot tools without leaving Microsoft Dynamics 365. The HubSpot embed feature provides insights into HubSpot contact, company, and deal records and lets you enroll these records in workflows from right within Microsoft Dynamics 365.

App Functionality

Shared Data

Each object has field mappings that connect matching information from Dynamics. Default mappings are listed below.

Data Sync by HubSpot
Data Source
Sync Direction
In HubSpot
In HubSpot

Accounts

Companies

Companies

Appointments

Meetings

Meetings

Bundles

Products

Products

Cases

Tickets

Tickets

Contacts

Contacts

Contacts

Emails

Email Activities

Email Activities

Entities

Custom Objects

Custom Objects

Invoices

Invoices

Invoices

Leads

Contacts

Contacts

Notes

Notes

Notes

Opportunities

Deals

Deals

Phone Calls

Calls

Calls

Products

Products

Products

Sales Orders

Orders

Orders

Tasks

Tasks

Tasks

Reviews

Average rating

2.5

Based on 23 ratings


Total reviews

23

Number of reviews all-time


5
9% complete
9%
4
13% complete
13%
3
17% complete
17%
2
44% complete
44%
1
17% complete
17%

Average rating

2.5

Based on 23 ratings

Total reviews

23

Number of reviews all-time

5
9% complete
9%
4
13% complete
13%
3
17% complete
17%
2
44% complete
44%
1
17% complete
17%

Filter reviews:

Sort:


2/5
    Dec 18, 2025

Easy setup and helpful AI features, but major limitations with embedded views make it frustrating to use

We experienced some limitations in the Embedded View in Dynamics: Notes are not shown in the embedded view showing Organization data from HubSpot.

What do you like?

Fairly easy to set up and configure. AI Assistant is working well on the available HubSpot data.

What do you dislike?

Notes on Organisations are not shown. More configuration of the embedded view would be nice.

  • Kragh, K.


3/5
    Oct 17, 2025

Stable bidirectional synchronization, but offer synchronization is missing

Stable synchronization

What do you like?

- easy to set up - stable - bidirectional

What do you dislike?

- Offers are not transferred, a core feature for a CRM

  • Fleischer, N.

Translated from Deutsch. View original text

This app requires one of the following Microsoft Dynamics 365 subscription plans.

Sales Professional

$65

/month

A simple way to modernize sales productivity

  • Get the revenue-generating capabilities of sales force automation (SFA) with the productivity of Office 365.

  • - Exceed customer exceptions

  • - Free up time for selling

  • - Make data-driven decisions

  • - Get up and running fast

  • - Customize without code

Sales Professional

$65

/month

A simple way to modernize sales productivity

  • Get the revenue-generating capabilities of sales force automation (SFA) with the productivity of Office 365.

  • - Exceed customer exceptions

  • - Free up time for selling

  • - Make data-driven decisions

  • - Get up and running fast

  • - Customize without code

* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 11/12/2025

More info

Built by
HubSpot
Installs
3K installs
Categories
Languages this app is available in
Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Polish, Portuguese, and Swedish

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