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OpenAI workflow action

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App

OpenAI workflow action

Use your own LLM account when using AI-powered workflow actions

Built by
HubSpot
Installs
1K installs
Rating

3.2(13)

Sign in to installRequires OpenAI workflow action subscription

Requirements

HubSpot Plan
HubSpot Account permissions
No permissions required
OpenAI workflow action Subscription
Pricing varies based on model selection plan

Overview

Connect OpenAI and HubSpot to use your own OpenAI account when using AI-powered workflow actions such as Use a custom LLM and Ask OpenAI Assistant. This app provides flexibility in AI usage, enabling businesses to reduce costs, customize AI interactions, and integrate their preferred AI models directly into HubSpot.


Customers can seamlessly authenticate their OpenAI account and use AI-driven workflow actions to enhance automation, content generation, and intelligent decision-making.

Features

Use Your Own OpenAI Account

Connect your own OpenAI API key, allowing you to monitor and control usage and costs. No data storage—all processing happens directly through OpenAI. Manage AI expenses and usage based on your OpenAI subscription

Ask OpenAI Assistant

Ask OpenAI Assistant – Utilize your own pre-configured OpenAI Assistants, combining CRM data with tailored AI expertise for enhanced automation.

Use Custom LLM workflow action

Access the native Use Custom LLM Workflow (available for Enterprise tiers) within workflow automation. Combine OpenAI’s conversational capabilities with HubSpot CRM data. Provide OpenAI with custom data and instructions to personalize AI-driven actions.

Full Control Over AI Configuration

Select any OpenAI model available in your OpenAI project. Adjust temperature to fine-tune response creativity. Customize reasoning effort for more precise or abstract AI-generated results

App Functionality

Shared Data
Data Source
Sync Direction
In HubSpot
In HubSpot

Chat

Workflows

Workflows

More info about shared data

Use your CRM data in prompts to OpenAI for intelligent outputs. Only the properties you select are sent when a workflow action runs. We don’t store or share data beyond fulfilling your request, and you control what’s included.

Reviews

Average rating

3.2

Based on 13 ratings


Total reviews

13

Number of reviews all-time


5
38% complete
38%
4
16% complete
16%
3
0% complete
0%
2
15% complete
15%
1
31% complete
31%

Average rating

3.2

Based on 13 ratings

Total reviews

13

Number of reviews all-time

5
38% complete
38%
4
16% complete
16%
3
0% complete
0%
2
15% complete
15%
1
31% complete
31%

Filter reviews:

Sort:


5/5
    Nov 12, 2025
  • Graphics, A.


2/5
    Nov 11, 2025

Extremely outdated and deprecated - missing modern features like web search and current models

This is an extremely outdated setup using the assistants API which is deprecated.

What do you like?

none

What do you dislike?

Models are outdated, not using responses API, doesn't have web-search tool and other tools

  • Masand, J.


Pricing varies based on model selection

Please visit OpenAI pricing page

Pricing varies based on model selection

Please visit OpenAI pricing page

* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 12/03/2025

More info

Built by
HubSpot
Installs
1K installs
Categories
Languages this app is available in
Dutch, English, French, German, Italian, and Spanish

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