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Delighted
The fastest and easiest way to gather feedback from your customers
Requirements
HubSpot Plan Works with all HubSpot plans Learn more HubSpot Account permissions - View the required account permissions
Delighted Subscription - Delighted Enterprise plan
Overview
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Delighted's integration with HubSpot makes it easy to automatically pull customer feedback into your HubSpot instance. Once the Delighted data is pulled into HubSpot, you'll be able to:
Enable Feedback Sensitivity: Ensure team conversations with customers strike the right tone based on real-time feedback
Level Up Your Reporting: Filter companies/customers based on the scores they provided to Delighted surveys
Leverage Positive Feedback: Easily set-up marketing campaigns for your most vocal, satisfied customers
Reduce Churn: Cut into customer churn by pivoting automations in HubSpot off of poor customer feedback
Embedding Delighted Templates in your HubSpot emails
Seamlessly embed Delighted surveys in your HubSpot emails and collect valuable customer feedback on the spot.
Embedding can improve response rates and streamline the user experience.
Add fully customized Delighted surveys with a few clicks — no coding needed!
Features
Response is received in Delighted
The integration kicks off as soon as a response lands in your Delighted dashboard.
Data is synced to the Contact record in HubSpot
Delighted's HubSpot integration runs a look-up, based on the email address, and syncs over core response details (score, comment, score type, etc.) to properties on the Contact record.
Embed Delighted CX Template into HubSpot
If you already email your customers through HubSpot, you can easily leverage those messaging flows to collect feedback as well. Just embed your fully customized Delighted surveys into your HubSpot emails.
App Functionality
Shared Data
Delighted Response |
Reviews
- 19. des. 2024
Not Delighted
We had a few issues with the system getting set up, but the real problem is that their customer support went on radio silence. Repeated attempts to get a response from them through every channel I can find have gone unanswered. Submitting this form is really just my latest attempt to get through to their support team.
Simple.
Extremely limited in capabilities.
Christensen, D.
- 22. mars 2022
doesnt work
difficult to use and then makes you fill out a long review so you drop out
cant track properly
none so far
doesnt do what it says it does
Callaghan, D.
Recruiting/Staffing - 26 to 50 employees
Pricing
Delighted Enterprise
USD 224
/monthDelighted's most popular plan (billed annually)
Unlimited surveys
500 responses/mo
10 users
Premium Integrations (Salesforce, Segment, HubSpot)
Delighted Enterprise
USD 224
/monthDelighted's most popular plan (billed annually)
Unlimited surveys
500 responses/mo
10 users
Premium Integrations (Salesforce, Segment, HubSpot)
* The pricing here is for display purposes only. All prices do not include taxes, incentives, discounts, or other pricing variables. You should contact the partner for the most up to date and correct pricing information. HubSpot does not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 04.09.2025
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