Akita
Nurture, retain, and grow your customer base.
Anforderungen
HubSpot-Produktversion Funktioniert mit allen HubSpot-Produktversionen Mehr erfahren HubSpot-Account-Berechtigungen - Erforderliche Account-Berechtigungen anzeigen
Akita-Abonnement - Produktversionen: Start, Connect oder Customize
Übersicht
1/1 - Akita provide a 360-degree view of your customer base.
With Akita you can:
- Achieve a single, unified view of your customer data
- Identify your at-risk customers before they churn
- Build intentional and effective Customer Success processes
- Develop a scalable Customer Success program
- Measure the performance of your Customer Success team
- Be the driving force toward a customer-focused company culture
Funktionen
Deliver Customer Success with Akita and HubSpot
Akita aggregates your customer data from HubSpot (+100 other tools) providing a 360-degree view of each customer. Armed with this wealth of data, your team can create powerful customer segments, build health scores, and track the progress of your customers through custom-defined lifecycle stages.
Develop a Scalable Customer Success Program
Build repeatable processes by defining tasks and targets for each step of the customer journey. Keep customers on track to success using Akita's Playbooks—triggered by user behavior (good or bad).
Drive Toward Outcomes
Track your customers' desired outcomes with Reviews. Schedule your customer's next review, define subjects to discuss, and view goals from past reviews. Add Customer Success Manager (CSM) insights with ad hoc health scoring and notes. A CSM Inbox makes it easy for you to see what's most important.
Promote Customer Obsession
Create personal or shared dashboards with statistics, charts, and customer lists for a quick overview of Accounts. Keep your entire organization in the loop with Slack notifications or our two-way CRM sync. Measure the performance of your Customer Success team with advanced admin reporting tools.
App-Funktionalität
Datenaustausch
Accounts | ||
Contacts | ||
Deals | ||
Tasks | ||
Tickets |
Rezensionen
- 19. Dez. 2023
Great Customer Success tool
We have been able to gain better insights into our customer base and hence grow it significantly.
We have used Akita to track Accounts in Segments and get notifications when an Account would join or leave a Segment, something that HubSpot does not provide by default.
Easy Setup with HubSpot Low price compared to competitors Caring live chat support
Vasilyev, A.
Technologie – Software - 6 bis 10 Mitarbeitende
Start
160 $
/MonatEssential features for retaining and growing your customer base.
3 Users
Full API access
Single view of the customer
Unlimited Dashboards
Powerful Segments
Task management
Email support
Start
160 $
/MonatEssential features for retaining and growing your customer base.
3 Users
Full API access
Single view of the customer
Unlimited Dashboards
Powerful Segments
Task management
Email support
* Die hier angegebenen Preise dienen nur zu Illustrationszwecken. Alle Preise enthalten keine Steuern, Sonderangebote, Rabatte oder sonstigen Preisvarianten. Bitte wenden Sie sich direkt an den Partner, um aktuelle und korrekte Preisinformationen zu erhalten. HubSpot übernimmt keine Verantwortung für Preisinformationen, die von unseren Partnern bereitgestellt werden. Letzte Aktualisierung der Preisinformationen: 23.06.2023
Weitere Infos
Erstellt von - Akita
Installationen - <10 Installationen
Kategorien Sprachen, in denen diese App verfügbar ist Englisch
Neuzugänge
