Akita
Nurture, retain, and grow your customer base.
Krav
HubSpot-abonnement Fungerer med all HubSpot-planer Få mere at vide Tilladelser til HubSpot-konto - Se de nødvendige kontotilladelser
Akita abonnement - Start, Connect eller Customize planer
Oversigt
1/1 - Akita provide a 360-degree view of your customer base.
With Akita you can:
- Achieve a single, unified view of your customer data
- Identify your at-risk customers before they churn
- Build intentional and effective Customer Success processes
- Develop a scalable Customer Success program
- Measure the performance of your Customer Success team
- Be the driving force toward a customer-focused company culture
Funktioner
Deliver Customer Success with Akita and HubSpot
Akita aggregates your customer data from HubSpot (+100 other tools) providing a 360-degree view of each customer. Armed with this wealth of data, your team can create powerful customer segments, build health scores, and track the progress of your customers through custom-defined lifecycle stages.
Develop a Scalable Customer Success Program
Build repeatable processes by defining tasks and targets for each step of the customer journey. Keep customers on track to success using Akita's Playbooks—triggered by user behavior (good or bad).
Drive Toward Outcomes
Track your customers' desired outcomes with Reviews. Schedule your customer's next review, define subjects to discuss, and view goals from past reviews. Add Customer Success Manager (CSM) insights with ad hoc health scoring and notes. A CSM Inbox makes it easy for you to see what's most important.
Promote Customer Obsession
Create personal or shared dashboards with statistics, charts, and customer lists for a quick overview of Accounts. Keep your entire organization in the loop with Slack notifications or our two-way CRM sync. Measure the performance of your Customer Success team with advanced admin reporting tools.
Appfunktionalitet
Delte data
Accounts | ||
Contacts | ||
Deals | ||
Tasks | ||
Tickets |
Anmeldelser
- 19. dec 2023
Great Customer Success tool
We have been able to gain better insights into our customer base and hence grow it significantly.
We have used Akita to track Accounts in Segments and get notifications when an Account would join or leave a Segment, something that HubSpot does not provide by default.
Easy Setup with HubSpot Low price compared to competitors Caring live chat support
Vasilyev, A.
Teknologi – software - 6 til 10 medarbejdere
Priser
Start
160 US$
/månedEssential features for retaining and growing your customer base.
3 Users
Full API access
Single view of the customer
Unlimited Dashboards
Powerful Segments
Task management
Email support
Start
160 US$
/månedEssential features for retaining and growing your customer base.
3 Users
Full API access
Single view of the customer
Unlimited Dashboards
Powerful Segments
Task management
Email support
* Priserne her er kun til visningsformål. Alle priser er ekskl. afgifter, incitamenter, rabatter eller andre prisvariabler. Du bør kontakte partneren for at få de mest ajourførte og korrekte prisoplysninger. HubSpot påtager sig intet ansvar for disse prisoplysninger, som leveres af vores partnere. Priser sidst opdateret: 23.06.2023
Flere oplysninger
Udviklet af - Akita
Installeringer - <10 installationer
Kategorier Sprog som denne app er tilgængelig på Engelsk
Nyheder
