요구 사항
HubSpot 요금제 모든 HubSpot 플랜에서 작동 자세히 알아보기 HubSpot 계정 권한 - 필수 계정 권한 보기
Akita 구독 - Start, Connect 또는 Customize 플랜
개요
1/1 - Akita provide a 360-degree view of your customer base.
With Akita you can:
- Achieve a single, unified view of your customer data
- Identify your at-risk customers before they churn
- Build intentional and effective Customer Success processes
- Develop a scalable Customer Success program
- Measure the performance of your Customer Success team
- Be the driving force toward a customer-focused company culture
기능
Deliver Customer Success with Akita and HubSpot
Akita aggregates your customer data from HubSpot (+100 other tools) providing a 360-degree view of each customer. Armed with this wealth of data, your team can create powerful customer segments, build health scores, and track the progress of your customers through custom-defined lifecycle stages.
Develop a Scalable Customer Success Program
Build repeatable processes by defining tasks and targets for each step of the customer journey. Keep customers on track to success using Akita's Playbooks—triggered by user behavior (good or bad).
Drive Toward Outcomes
Track your customers' desired outcomes with Reviews. Schedule your customer's next review, define subjects to discuss, and view goals from past reviews. Add Customer Success Manager (CSM) insights with ad hoc health scoring and notes. A CSM Inbox makes it easy for you to see what's most important.
Promote Customer Obsession
Create personal or shared dashboards with statistics, charts, and customer lists for a quick overview of Accounts. Keep your entire organization in the loop with Slack notifications or our two-way CRM sync. Measure the performance of your Customer Success team with advanced admin reporting tools.
앱 기능
공유 데이터
Accounts | ||
Contacts | ||
Deals | ||
Tasks | ||
Tickets |
리뷰
- 2023년 12월 19일
Great Customer Success tool
We have been able to gain better insights into our customer base and hence grow it significantly.
We have used Akita to track Accounts in Segments and get notifications when an Account would join or leave a Segment, something that HubSpot does not provide by default.
Easy Setup with HubSpot Low price compared to competitors Caring live chat support
Vasilyev, A.
기술 - 소프트웨어 - 직원 6~10명
가격 책정
Start
US$160
/월Essential features for retaining and growing your customer base.
3 Users
Full API access
Single view of the customer
Unlimited Dashboards
Powerful Segments
Task management
Email support
Start
US$160
/월Essential features for retaining and growing your customer base.
3 Users
Full API access
Single view of the customer
Unlimited Dashboards
Powerful Segments
Task management
Email support
* 여기에 표시된 가격은 표시 목적으로만 사용됩니다. 모든 가격에는 세금, 인센티브, 할인 또는 기타 가격 변수가 포함되어 있지 않습니다. 가장 최신의 정확한 가격 정보를 알고 싶다면 파트너에게 연락해야 합니다. HubSpot은 파트너가 제공하는 이 가격 정보에 대해 어떠한 책임도 지지 않습니다. 마지막 가격 업데이트 날짜: 2023.06.23.
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