Convosense
Identify unhappy customers, gain business insights, and improve CX
Desarrollado por - Convosense
Instalaciones - <10 instalaciones
Requisitos
Plan de HubSpot Funciona con todos los planes de HubSpot Más información Permisos de cuenta de HubSpot - Ver los permisos de cuenta requeridos
Suscripción: Convosense - Suscripciones: Monthly o Yearly
Vista general
1/4 - AI topics
Convosense – Lighthouse for customer interactions across platforms
1. Actionable Insights with AI Analytics
Get clear, data-driven insights to understand customers better and make informed decisions.
2. Automated Categorization
Leverage AI to automatically classify conversations for better organization and deeper insights.
3. Auto-Prioritization for Critical Issues
Instantly identify top negative interactions and focus on revenue-impacting problems.
4. Real-Time Alerts for Timely Intervention
Get instant notifications to address deteriorating conversations and resolve issues before they escalate.
5. Satisfaction Analytics to Prevent Churn
Detect patterns and trends to identify potential churn risks and take proactive action.
Save up to 80% of time, enhance decision-making, and boost customer satisfaction🚀
Características
Topic-Based Categorization
All feedback is automatically categorized into relevant topics. Each topic provides a clear overview of conversations, helping you focus on specific areas where customers are raising concerns or giving feedback.
Ask AI – Interactive Data Exploration
With our Ask AI feature, users can directly engage with the underlying data through interactive queries. You can quickly get answers to questions, this makes it easy to analyze customer sentiment in real-time without having to manually read through every conversation.
Analytics and Trends
The Analytics Dashboard offers a comprehensive overview of feedback trends and insights. The data ensures you’re always informed about how customers are feeling and can make data-driven decisions to improve their experience.
Funcionalidad de la aplicación
Datos compartidos
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Valoraciones
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* El precio que aparece aquí es solo para fines de visualización. Los precios no incluyen impuestos, incentivos, descuentos u otras variables. Debes comunicarte con nuestro partner para obtener la información de precios más actualizada y correcta. HubSpot no se hace responsable de los precios que proporcionan nuestros partners. Precios actualizados por última vez: 27/10/2024
Más información
Desarrollado por - Convosense
Instalaciones - <10 instalaciones
Categorías Idiomas en los que está disponible esta aplicación Inglés
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