Convosense
Identify unhappy customers, gain business insights, and improve CX
Creazione di - Convosense
Installazioni - < 10 installazioni
Requisiti
Piano HubSpot Funziona con tutti i piani HubSpot Scopri di più Autorizzazioni dell'account HubSpot - Visualizza le autorizzazioni dell'account richieste
Abbonamento Convosense - Piani Monthly o Yearly
Panoramica
1/4 - AI topics
Convosense – Lighthouse for customer interactions across platforms
1. Actionable Insights with AI Analytics
Get clear, data-driven insights to understand customers better and make informed decisions.
2. Automated Categorization
Leverage AI to automatically classify conversations for better organization and deeper insights.
3. Auto-Prioritization for Critical Issues
Instantly identify top negative interactions and focus on revenue-impacting problems.
4. Real-Time Alerts for Timely Intervention
Get instant notifications to address deteriorating conversations and resolve issues before they escalate.
5. Satisfaction Analytics to Prevent Churn
Detect patterns and trends to identify potential churn risks and take proactive action.
Save up to 80% of time, enhance decision-making, and boost customer satisfaction🚀
Funzionalità
Topic-Based Categorization
All feedback is automatically categorized into relevant topics. Each topic provides a clear overview of conversations, helping you focus on specific areas where customers are raising concerns or giving feedback.
Ask AI – Interactive Data Exploration
With our Ask AI feature, users can directly engage with the underlying data through interactive queries. You can quickly get answers to questions, this makes it easy to analyze customer sentiment in real-time without having to manually read through every conversation.
Analytics and Trends
The Analytics Dashboard offers a comprehensive overview of feedback trends and insights. The data ensures you’re always informed about how customers are feeling and can make data-driven decisions to improve their experience.
Funzionalità dell'app
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Recensioni
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Monthly
Monthly
* I prezzi riportati sono a scopo informativo. I prezzi non includono tasse, incentivi, sconti o altre variabili. Contatta il partner per ricevere il tariffario aggiornato. HubSpot declina qualsiasi responsabilità circa le informazioni di prezzo fornite dai propri partner. Ultimo aggiornamento tariffario: 27/10/2024
Maggiori informazioni
Creazione di - Convosense
Installazioni - < 10 installazioni
Categorie Lingue in cui è disponibile questa app Inglese
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