Convosense
Identify unhappy customers, gain business insights, and improve CX
Créé par - Convosense
Installation - <10 installations
Exigences
Abonnement HubSpot Compatible avec tous les abonnements HubSpot En savoir plus Autorisations de compte HubSpot - Afficher les autorisations de compte requises
Abonnement à Convosense - Abonnements : Monthly ou Yearly
Vue d'ensemble
1/4 - AI topics
Convosense – Lighthouse for customer interactions across platforms
1. Actionable Insights with AI Analytics
Get clear, data-driven insights to understand customers better and make informed decisions.
2. Automated Categorization
Leverage AI to automatically classify conversations for better organization and deeper insights.
3. Auto-Prioritization for Critical Issues
Instantly identify top negative interactions and focus on revenue-impacting problems.
4. Real-Time Alerts for Timely Intervention
Get instant notifications to address deteriorating conversations and resolve issues before they escalate.
5. Satisfaction Analytics to Prevent Churn
Detect patterns and trends to identify potential churn risks and take proactive action.
Save up to 80% of time, enhance decision-making, and boost customer satisfaction🚀
Fonctionnalités
Topic-Based Categorization
All feedback is automatically categorized into relevant topics. Each topic provides a clear overview of conversations, helping you focus on specific areas where customers are raising concerns or giving feedback.
Ask AI – Interactive Data Exploration
With our Ask AI feature, users can directly engage with the underlying data through interactive queries. You can quickly get answers to questions, this makes it easy to analyze customer sentiment in real-time without having to manually read through every conversation.
Analytics and Trends
The Analytics Dashboard offers a comprehensive overview of feedback trends and insights. The data ensures you’re always informed about how customers are feeling and can make data-driven decisions to improve their experience.
Fonctionnalité de l'application
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Tarification
Monthly
Monthly
* Les prix mentionnés ici sont uniquement présentés à titre indicatif. Tous les prix n'incluent pas les taxes, les offres spéciales, les réductions ni les autres facteurs pouvant affecter les tarifs. Vous devez contacter le partenaire pour obtenir les tarifs les plus récents. HubSpot n'assume aucune responsabilité pour les informations de tarification fournies par ses partenaires. Dernière mise à jour des prix : 27/10/2024
Informations supplémentaires
Créé par - Convosense
Installation - <10 installations
Catégories Langues dans lesquelles cette application est disponible Anglais
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