Topic-Based Categorization

All feedback is automatically categorized into relevant topics. Each topic provides a clear overview of conversations, helping you focus on specific areas where customers are raising concerns or giving feedback.

Ask AI – Interactive Data Exploration

With our Ask AI feature, users can directly engage with the underlying data through interactive queries. You can quickly get answers to questions, this makes it easy to analyze customer sentiment in real-time without having to manually read through every conversation.

Analytics and Trends

The Analytics Dashboard offers a comprehensive overview of feedback trends and insights. The data ensures you’re always informed about how customers are feeling and can make data-driven decisions to improve their experience.