UniTalk
Seamless integration with UniTalk for call features and more
Requisitos
Plan de HubSpot Permisos de cuenta de HubSpot - Ver los permisos de cuenta requeridos
Tipo de acceso Shared Suscripción: UniTalk - Suscripciones: PERSONAL o BUSINESS
Vista general
1/4 - you can always view communication in the contact
UniTalk is the modern business communications platform. It provides its own services in the IP telephony. This is a flexible solution that can be implemented in small and large businesses.
Integration of HubSpot with UniTalk IP telephony can significantly increase the efficiency of any business, because HubSpot is able to bring customer service and SLAs to a new level, establish effective sales and actively develop. And UniTalk is able to establish and automate communication processes with customers and provide a high-quality level of customer service.
UniTalk created a special app for HubSpot to make HubSpot even more powerful.
Características
Receiving a phone call from a new customer
After receiving a phone call, a deal, call with UTM tags, and a recording of the phone conversation are automatically created. The manager who answered the call is automatically assigned as responsible for the deal. In the “View all properties” menu, you can view more detailed information about the call received and UTM tags.
Receiving a call from an existing customer
The responsible manager receives the call, and the system adds an audio recording of the conversation to the call. If the call is received by a manager other than the responsible manager, the system records the data of the manager who received the call and adds an audio recording of the call.
If a manager misses a phone call from a new client
If a manager misses a phone call from a new client, the system records it, creates a contact and an agreement in HubSpot for a manager, who was assigned in UniTalk integration settings.
When making an outgoing call to an existing contact
When making an outgoing call to an existing contact, the system creates an audio recording of the conversation. If it's a new customer, the manager has to create an agreement with the new contact in HubSpot before making the call.
If the call was received or made by an unknown manager
If the call was received or made by an unknown manager, the system records it and assigns a manager to check the settings of UniTalk integration with HubSpot.
Funcionalidad de la aplicación
Datos compartidos
UniTalk Call Processing | ||
UniTalk Call Processing | ||
UniTalk Call Processing |
Valoraciones
- 25 de oct. de 2024
No para nosotros
Utilizamos Unitalk durante un mes, pero la integración con HubSpot era problemática, lo que provocaba importantes confusiones con las notas de las llamadas. La herramienta carece de la flexibilidad que necesitamos, y muchos pasos de nuestro proceso tuvieron que hacerse manualmente. A pesar de las múltiples reuniones con el equipo de soporte, que merece un reconocimiento por sus esfuerzos, no vimos ninguna mejora en nuestro flujo de trabajo. Por desgracia, no cumplió nuestras expectativas.
Grushetska, O.
Tecnología - software - De 201 a 1.000 empleados
PERSONAL
0 US$
Double the efficiency of your sales force.
Free 1 Internal SIP line
Free 1 External number service
500 min records storage of telephone conversations
PERSONAL
0 US$
Double the efficiency of your sales force.
Free 1 Internal SIP line
Free 1 External number service
500 min records storage of telephone conversations
* El precio que aparece aquí es solo para fines de visualización. Los precios no incluyen impuestos, incentivos, descuentos u otras variables. Debes comunicarte con nuestro partner para obtener la información de precios más actualizada y correcta. HubSpot no se hace responsable de los precios que proporcionan nuestros partners. Precios actualizados por última vez: 09/08/2025
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