UniTalk
Seamless integration with UniTalk for call features and more
Requisiti
Piano HubSpot Funziona con tutti i piani HubSpot Scopri di più Autorizzazioni dell'account HubSpot - Visualizza le autorizzazioni dell'account richieste
Abbonamento UniTalk - Piani PERSONAL o BUSINESS
Panoramica
1/4 - you can always view communication in the contact
UniTalk is the modern business communications platform. It provides its own services in the IP telephony. This is a flexible solution that can be implemented in small and large businesses.
Integration of HubSpot with UniTalk IP telephony can significantly increase the efficiency of any business, because HubSpot is able to bring customer service and SLAs to a new level, establish effective sales and actively develop. And UniTalk is able to establish and automate communication processes with customers and provide a high-quality level of customer service.
UniTalk created a special app for HubSpot to make HubSpot even more powerful.
Funzionalità
Receiving a phone call from a new customer
After receiving a phone call, a deal, call with UTM tags, and a recording of the phone conversation are automatically created. The manager who answered the call is automatically assigned as responsible for the deal. In the “View all properties” menu, you can view more detailed information about the call received and UTM tags.
Receiving a call from an existing customer
The responsible manager receives the call, and the system adds an audio recording of the conversation to the call. If the call is received by a manager other than the responsible manager, the system records the data of the manager who received the call and adds an audio recording of the call.
If a manager misses a phone call from a new client
If a manager misses a phone call from a new client, the system records it, creates a contact and an agreement in HubSpot for a manager, who was assigned in UniTalk integration settings.
When making an outgoing call to an existing contact
When making an outgoing call to an existing contact, the system creates an audio recording of the conversation. If it's a new customer, the manager has to create an agreement with the new contact in HubSpot before making the call.
If the call was received or made by an unknown manager
If the call was received or made by an unknown manager, the system records it and assigns a manager to check the settings of UniTalk integration with HubSpot.
Funzionalità dell'app
Dati condivisi
UniTalk Call Processing | ||
UniTalk Call Processing | ||
UniTalk Call Processing |
Recensioni
- 25 ott 2024
Non per noi
Abbiamo utilizzato Unitalk per un mese, ma l'integrazione con HubSpot è stata problematica e ha portato a notevoli confusioni con le note delle chiamate. Lo strumento manca della flessibilità di cui abbiamo bisogno e molte fasi del nostro processo dovevano essere eseguite manualmente. Nonostante i numerosi incontri con il team di assistenza, che merita un elogio per i suoi sforzi, non abbiamo riscontrato alcun miglioramento nel nostro flusso di lavoro. Purtroppo, non ha soddisfatto le nostre aspettative.
Grushetska, O.
Tecnologia: software - 201 - 1.000 dipendenti
PERSONAL
0 USD
Double the efficiency of your sales force.
Free 1 Internal SIP line
Free 1 External number service
500 min records storage of telephone conversations
PERSONAL
0 USD
Double the efficiency of your sales force.
Free 1 Internal SIP line
Free 1 External number service
500 min records storage of telephone conversations
* I prezzi riportati sono a scopo informativo. I prezzi non includono tasse, incentivi, sconti o altre variabili. Contatta il partner per ricevere il tariffario aggiornato. HubSpot declina qualsiasi responsabilità circa le informazioni di prezzo fornite dai propri partner. Ultimo aggiornamento tariffario: 29/09/2023
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